based on 40961 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good job,tech was very good
Steam cleaning tile floors.
Cost was more than expected.
Amazing job on cleaning my carpet, as always! Great service! Professional, polite, courteous and friendly. I can't remember his name, but that's because i'm old and forgetful, but he is one of the best reps I've met over the many years I've been using your company. I don't know how he did it, but he made me light-colored 9 yr old carpet look like new! I'm very happy!!!! Thank you!!!
Staff are very courteous and knowledgeable. I like that staff are concerned about their customers needs
Fast, great, and through service.
We have had our carpets cleaned by Zerorez multiple times. Every technician has been polite and they explain the different services. I always recommend Zerorez to friends.
Technician was very knowledgeable
Not finished yet, but so far they have done a good job, are efficient and on time.
Had puddles of water on the adjoining tile that were not wiped up. The deep brush treatment really helped my wear areas, but they did not totally eliminate the darker appearance. But it's OK. I don't need touch up at this time.
Carpet can ver clean, with no odor and equipment relatively quiet.
Technician, Rich, was very professional, polite and did not push for up sales. Explained process and products throughly.
Wold definitely recommend company and Rich to friends and family.
Great job and done fast
did an excellent job getting rid of the dog stains I had in the carpet. also excellent job cleaning two large chairs that my dogs had dirtied. very professional and scheduled me quickly. will definitely use again!
Being on time, being very pleasant, protecting the furniture and walls, using own water and being very efficient. Explaining the procedures, the various options. An overall pleasant experience and as promised all carpets were dry within 6 hours.
The crew was great!!! Carpets are rejuvenated, and we are happy to recommend Zerorez to anyone!
Vic was great, very personable and he did a fantastic job on both our carpets & tile....Would mot definitely use this company again!!
Not only is the finished product excellent but the customer service is over the top! Thank you Leslie and Reggie for your hard work and kindness!!
Carpet looks amazing!
Tech's are very efficient. Work was completed in a timely manner. Cost was comparable to other companies but carpets are much cleaner and fresher.
No residue. I don’t have to vacuum afterwards if I don’t want to.
I would like a refund of 450.00. I am not satisfied with the way my carpet looks. Whatever David used, turned my carpet yellow.
I am very satisfied with your service. Technician is very friendly and explains everything about the service.
The carpet was good. The tiles though were dirty after they dried. I was given the opportunity to have someone come back. At first the earliest was 3 days.... And then 4 hours later. But I didn't want to move the furniture back and then again and I had plans that night. I was also told the team could nice the furniture but I didn't want that.
I ended up mopping the floor and cleaning up the residue and left over dirt.
I was just disappointed I paid an extra $200 and had dirty tiles.
Using water instead of any kinds of chemicals.
Very professional and great results
on time grat job thank you
No chemicals used. Don’t like that you don’t move furniture like Stanley steamer does. Overall I was very satisfied.
on time. Reliable, and do a super job.
Michael, was a super guy.
Service was great!!! I had a spot surface this morning and someone was out with in the hour! You guys rock!!!
Your staff is helpful and professional.