based on 40963 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly service & great job cleaning the carpets with foot traffic stains are removed.
My carpets are clean and I do like the protection spray that is applied. I believe it helps to keep the carpets from getting dirty and easier to vacuum.
Have smaller attachments that get the gross lines that cleaning leaves behind against the floor line and wall lines.
Know when a stain won’t come out instead of having me spend more for it to not work.
Not charge so much for pet urin. $60 for a small 24 inch space is a lot.
Be more flexible with deals. Stairs should be able to be switched in place of two rooms for the Mercedes special.
The communication as to when the techs were on the way. The techs were very informative and helpful.
Great service and a great staff.
Great job, knowledgeable and friendly servicemen.
Clean and consistent. You show up on time and do a great job.
He worked really hard to get out the set in stains
Very professional and hassle free. Did a great job!
Carlos did a very good job
Reliable, knowledgeable and my carpets look and feel great afterward. Also, they don't take forever to dry!
I like that the carpet doesn’t take long to be able to walk on and if you still have carpet problems they come out quickly to resolve.
It was a personable yet professional job. thanks !
The name says it all Zerorez! Your Tech's are always so courteous and professional.
Did a wonderful job on the tile.
Great customer service and the carpet is always soft, clean, and beautiful.
Friendly service. Was able to get red Gatorade our of my carpet.
I thought the price was a little high,but I was happy with the service.
Very professional & experienced.
Quick, courteous, professional and thorough service.
Very friendly. Service was quick. Carpet looks great.
Carpet looks clean & new again, no harsh chemicals
Every time I have you over, you do a good job, but I feel like I’m gouged every time. Come up with a better pricing model if you want my recommendation.
The two gentlemen that came to my house to clean my furniture, and carpet were very very thorough, and professional. Both my husband and I were completely amazed by how clean they got everything. We were very impressed, to say the least. I would highly recommend Zerorez. It costs a little more than other companies, but there is truth in the saying, you get what you pay for. Thank you.
great work good worker
our tech Carlos was very friendly and informative. and he worked quickly and spots are gone
Zerorez has always been professional and great to work with. Their stafff is so courteous, friendly and provide great customer service. The carpet cleaning is top notch always, I have had them service my carpets the past 3 years.
Very little smell, carpets look new and fresh....very professional.
First, your website advertised FREE 100 square feet tile/grout cleaning for a scheduled service appointment. Your technician cleaned 1 bathroom (about 30 square feet) only & refused to clean another bathroom. He said that free tile/grout cleaning is only up to 1 area. Your website never specified so.
Lastly, we did all the moving of furnitures so your technician can concentrate only on the cleaning part. We noticed that there were some "removable" dirt spots that were not thoroughly cleaned nor attended to.
Good Job,outstanding employee, Victor!