based on 40963 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The products used left my carpet. chairs and tile looking beautiful. Andrew, the tec was on time did an excellent job. I will ask for him next year.
Friendly service that was informative and effective.
I'm happy to know there are no residue left and my carpets look and smell great!
No chemicals used, friendly techs
Yes I would like to have Juan and his partner at my house again. We talked about doing a lot of things here at my home; however, I just cannot afford all at once. I would like to have my air ducts cleaned and granite counter tops buffed out and sealed. I know if I BUNDLE services we can work together on a fair price. Thank you and I look forward to hearing from you. We also talked about cleaning the tile and Juan took measurements.
That my Carpets don’t feel like there’s a heavy residue left over it doesn’t take forever for it to dry and the quality of service that we get each time
Professional, affordable, service performed as advertised.
Our carpets and tile look amazing. I don’t think they have looked this good since we bought the house. Michael was an excellent technician. He walked through the house with me and listened to all of my concerns about specific areas of the house and suggested special treatments to get rid of both high traffic and pet stains. He finished in under an hour, which was MUCH faster than I anticipated. We will definitely use ZeroRez again in the future!
Zack was extremely detail oriented, very thorough in his explanations and very knowledgeable. My 14 year old carpets look brand new! Thank you so much!!!
Service is great and love the quality.
Great service. Tech on site was polite and professional!
Polite, on time service. Quick dry with no after odor. Have used before will use again.
The customer services
professional and friendly personnel
My carpets ahve never looked so good. The service was amazing! Thanks Zerorez!!
The carpets actually come clean!!! There was low pressure on the upsell. Excellent overall experience.
I’ve been using Zerorez for years. It’s been great! My carpet always feels so soft and clean after service. No complaints!
Great
Absolutely no odor or chemical smell. Very prompt, courteous and friendly.
I loved how my carpet came out. Zerorez does such a great job. Only thing that surprised me was I was quote a price and when they came out I had the three rooms protected with scotch guard and that added almost 200.00 to the quote. I thought that was pretty pricey. Other than that I will used them again for sure.
Excellent service and everyone from ZeroRez has been so friendly and so professional!
Quick and clean as always. I use no one else as your technicians are courteous and always do a great job.
I was quoted a price and it was the old bait and switch. I ended up paying double. My carpet cleaner guy was very good and respectful.
The services that Chris gave us , very friendly .
The appointment was easy to make, and then when we had to reschedule to accommodate furniture delivery, it was a snap. On the day of the cleaning, Juan and Anthony arrived on time...explained the job, what to expect, were courteous, and did a great job! Very satisfied with the air duct and dryer vent cleaning, and the carpets look and feel great! We are pleasantly surprised how the "heavy use" areas (family room, stairs, and hallway) are so clean and revitalized. Thanks Zerorez!
No soap On time operator professional
My floors turned out perfect!! I love how they look! The grout turned out fantastic! I couldn't have asked for more. The technician was wonderful! The only negative thing I have to say is about the price. It was $600.00+ to get my grout cleaned. My house is small, therefore I don't think Think Shoes price was good because it wasn't.
I like not have a chemical smell.
technician was very professional. My carpets were never this clean when I used other companies.