based on 39684 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, easy carpet and tile cleaning, with no smell. The technician that came to do our service was polite, friendly and knowledgable.
Our carpets aren't as clean as we expected them to be. He skipped a few areas as well. And I feel like 45 mins is NOT enough time to thoroughly clean carpets.
I like the fact the carpets feel clean :)
Move my two couches and one chair to clean the entire carpet on the living room.
The workers all have such a great attitude!
My husband doesn't like it because the carpet is too crunchy
CARLOS
On time arrival
Called with a arrival time within 30 minutes
Was extra careful about covering his shoes
Was aware of all other furnishings not to damage them
Was very professional
Gave estimates on other services
Gave instructions on after care for best results
Did an excellent overall job
Was very pleasant and congenial
Did not seem at all rushed to finish up and move to the next job
Friendly and approachable.
Chris and Andrew were the two young men who cleaned our two carpets. They confirmed the services we had requested and made suggestions about several problem areas in each room. We agreed to these additional services and were glad we did.
They were courteous and professional throughout the appointment and wasted no time in solving the tasks at hand.
We will definitely call upon your company when the need arises again.
The rugs dry very fast, the employees are friendly, helpful, fast, and efficient. This last time, they helped vacuum, moved a few items and at the end they even raked the rugs! You never did that before!
I recommend ZeroreZ to everyone!
Very nice people, not to sure about the black light they take around house still smelling stuff in my house might need to call an see if they can come back. But again not problem paid ail more than o expected so again i might call an see what they can do...
The people are so nice and well trained
Great response and knowledgealbe staff. Brian came when promised and did a great job!
Friendly people and a great job
great service, rep very friendly and efficient did a great job. A credit to your organization.
That the work is always done correctly by a courteous professional in a timely manner and in time.
Excellent customer service, period. Very knowledgeable in explaining what is needed to bring your carpet back to life plus an accurate quote before they begin working.
Zerorez always does a great job, my carpets look new! Their staff is always professional and courtesy. I have only used Zerorez for my carpet cleaning and would highly recommend them. You will not be disappointed.
The carpets look like new! They were able to remove the cat urine and smell from several areas. Both Chris and his partner were very professional and courteous. I would highly recommend them to anyone. Thank you for doing a great job!
Always great service and great job
Jacob showed up on time and did an amazing job on the 3 floors he did. They have not been cleaned in 4 years, and now look like new.
Knowledgeable, did a great job and I didn’t have to do it.
Stephen did a good job but I did not get an invoice. Please email to me at Email address removed
I already sent y’all a text saying how pleased we were with the results of your service and the outstanding job performance by technician DAVID.
The carpet looks great, the guys they sent knew their stuff, they were on time.
We have used Zerorez in the past and we’re pleased with the service.
The results were great. The carpet and tile looks amazing. The only issue is that the cost was much higher than expected.
Friendly service tech (Calvin), on time, good price, satisfied with results.
Your young man Louis is a great employee he did our house and a 20 yr old travel trailer the next morning he was back in our neighborhood stopped and said good morning and that he had another home to do in our neighborhood so I asked him to look at the carpet in front of the door in the travel trailer he did and asked me a couple of questions said he’d be back the next day to fix it showed up at 8:00 pm on his own time and got it done we also discussed the fact that the people who owned it before me had owned it before me used it for a rental and never properly cleaned the floor and the sand bleed up through the carpet he spent an hr. hr.1/2 cleaning that area his helper had originally done the work while he was finishing his paper work with me Louis is an honorable young man and keeps his word