based on 39684 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
zerorez does good work, reasonable prices,professional people.. dont care for upsale pitches.
Quality customer service, my carpets look brand new. Thank you
I was completely satisfied with my first experience with Zerorez and would recommend them to friends and family. They were on time and the gentlemen who came to my home was professional and courteous and took great care not to damage my new tile floor or the wood banisters. My carpets are clean without the harsh smell of chemicals.
Very thorough & friendly & professional.
Brian was very friendly and professional. He took the time before and after to explain how the service works and also gave great tips to keep it looking as great as it does now!
Carpets look great and the service is great
Was super easy and fast and the house looks great!
Upfront with fees, there were no surprises on the day of service. David was excellent and did such a good job that we ended up adding additional services while he was here. It's been a couple of days now since we had the carpets cleaned and they still look great! No sign of prior stains bleeding through. Very pleased!
The Technicians are the best! Knowledgeable and efficient. Carpets dry quickly and look great! Even my 20 year old carpet looks revitalized. Thanks
I like that it is natural and green without using harsh chemicals
Well it's only been one day so we will see. My big concern is residue left over by other companies always gets carpet dirty quickly after being cleaned. I hope yours is what its said to be and that doesnt happen. One complaint I have is that the technicians dumped some dirty water in front of my home leaving a stain in the street that required me to rinse it down due to a warning letter from the HOA... not cool.
Technician was very friendly, and professional. He did a great job and I definitely will use you in the future.
Your service tech was very professional and did a great job.
Great service and employees.
My renters moved into the house and we’re not pleased with the results. I wasted $160
Rob was on time, courteous and professional. Best of all, carpets look like new. Brilliant!
Our technician, David was very professional, did a great job and offered some helpful hints.
Good Service! Stephan was very professional. But please, as this is a private e-mail address, do NOT share it with anyone else and do not publicly share my name or company to promote Zerorez. I will recommend you to my friends and co-workers, thank you....Lance Meifert
Technician was prompt and very knowledgeable. Loved the fact that there are not any chemicals added to the process.
Excellent job. Brushed service brought my carpets back to life. Lewis the technician was very polite and professional. I'm very pleased with the service and with definitely recommend and use Zerorez again! 👍🏼👍🏼
Clean well, no leftover smell after cleaning.
Chris B. and Isaac were very professional and knew what they were doing. I had my carpets and tile cleaned so they had a lot of work to do. They worked together as a great team and got it finished in a short time. they did quality work. Chris answered all my questions.
I have used Zerorez in the past and will continue to use them in the future. The cleaning lasts longer than the other cleaning companies I tried.
I used Zerorez services in Oregon and was happy to find this company when I moved to Las Vegas. The staff is efficient and friendly. Pricing is reasonable. The men who cleaned my carpets and tile were personable, courteous, and thorough in explaining everything. They cleaned a great amount of soap (left by previous owner) from the carpets—the carpets look very clean and fresh now! I will not use any other carpet cleaning company! Thank you Juan and Anthony!
The carpets looked great afterwards & the dirt didn't resurface in a few days, like sometimes happens. We were very peaesed with the results!
I have used your services twice and each time I am very, very satisfied. What I like the most about your service is that your techs do a fabulous job and whatever you use to clean the carpet it lasts a very long time - if it had not been for a spill in front of my front door the cleaning I had done over 6 months ago still looked great - So this time it was mainly to remove that stain and to freshen up my bedroom, living room and dining area which I use for an office.
I have used several of your competitors and none of them measure up to you - Luis did a great job and I will be asking for him to come back to clean my sofa after I return from my vacation next month.
Cost. Up front charges before appointment is made.
Excellent results. Really works!
My tech was awesome
Does a thorough job without sticky residue left behind. I use them for my home and business.
Always on time and call ahead. Neat, polite and makes sure you are happy with results.

I would have scored a 10 because I love the results what I don't like is the bait and switch affect giving me one quote and come to my house and give me a much higher quote