based on 40961 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were great. Knew their stuff
Thanks zerorez
Chris and Justín were on time extremely friendly!!!! Went right to work thought we would have to help move the couches and they moved them without question or help!! Not only that my carpet is soooooooooo amazing it’s cleaner then when I first moved in I’m soooo impressed and just have to say they didn’t hassle me for more service or more money!!!! And now a free gas card is headed my way!!! Absolutely will be using them again!!! And Chris and justin are amazing!!!!!
Chris was wonderful to work with and did a great job.
If I am going to pay $365 to get carpets clean, which seemed excessive for the size of the house then I would expect better care to be taken. There were black smudges on most of the base boards from the equipment. I had already spent a lot of time cleaning the house to return it to the owner and now I had to take more time and put in more work for something that I should not have had to do.
Service customer, quality, professionalism and results.
Zerorez fixed what the previous company missed just 2 weeks before.
They were on time. Cleaning was excellent and price was reasonable.
Always punctual, professional, does a terrific job of elimimating dirt, pet stains, etc.
Perfect Service all the way. From the first Contact on the phone to the team that arrived early they are professional polite and a great job making her carpets look and feel new.
Courteous, professional staff and excellent carpet cleaning
Professional technician did a great job and the rugs are very clean and not soaked and stiff after cleaning.. Chris did a great job and have recommended Zerorez to others in the past.
The person who cleaned my carpet was very polite and explained the process. He was finished in about 1.5 hrs.
Great service and carpet looks good
I like the fact that the associate that came to my house was friendly and honest. He answered all my questions and was very helpful. He also did a very good job cleaning my carpet!!
Thank you!!
Great customer service
moving of furniture
The carpet always looks like new after they are done. The techs are ppl pretty knowledgeable.
Thank you so much for the review! Feel free to contact us any time and we’ll respond ASAP! We look forward to your next cleaning :)
Very satisfied with the results of your service and products. Technicians were very good and courteous.
Great service tech's and my carpets look AWESOME
prompt,professional technicians
How effective they are
The service provided was first class, Would highly recommended this company to anyone who needs carpets cleaned.
Zerorez was fantastic! They were on time and even gave me a 30 minute courtesy call before arriving to my home. The price was the same as the quote they gave me over the phone, which was nice. The whole process only took about an hour for two bedrooms, a dining room, living room and a hallway. I would highly recommend Zerorez to anyone I know!
Great as always!!
First, Steven is really good at his job! My carpets look like new and all but the "doggie" spots dried quickly. Using other carpet cleaners, the high traffic areas turn darker in a shorter period of time. It's more expensive than others, but I'm convinced you get what you pay for!! You can be sure I won't use anyone else again! (And, I'm still working on the bathroom habits of my six-year-old dog, but I'm not holding my breath.)
Reggie was courteous explained what he was doing and the chemicals he was using and what they do. I will use Zerorez again
Great results; techs were professional, on time, informative; will use zerorez again!
Good job , and friendly servicemen.
I called to get a quote and was excited to get what I was quoted, Then I scheduled my appointment your technician came out and I showed him what I wanted when he first gave me a quote similar to what I was quoted the time I made my appointment.
Then it changed three different times which was very unacceptable!!!!!!!!!!!!!!!!!
Come on people! I had one bedroom done, The hallway Two stairs and a small landing and was quoted very, very high for the small area.
I wanted to add the stairwell but the price was just ridiculous. Come on people! Just for carpet cleaning? I only requested pet stain removal in a small area of the room, not the whole area's that was done, and...The carpet has a film on it that I have never experienced before in any carpet cleaning in my lifetime of cleaning my carpets. it is like he did not remove the soap or product that was sprayed on my carpet. I do not know about the various discrepancies in pricing which made me really not trust your company and your technician. I would have tipped him, although he got it in the price he changed Three (3) times for such a small area.
No after smell. Excellent service, friendly and professional. Came within time specified. Todd gave us the quote and came the next day with some people to help him. Everyone was friendly and professional. Special shout out to Todd!