36791 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and tech very friendly and very helpful.
Brian has done an EXCELLENT job of cleaning our carpeting !!!!!
Edna S.
Jordan did a very nice job on our carpet and it looks great. We have a nylon, low pile carpet.
We were quoted $125 ($35 for 3 rooms plus $20 for the hallway) based on a Valupak coupon which said it was good through 11/30/2023 (the scheduler did not want to accept the coupon, but finally did specifying that we had to be sure and give it to the cleaner so she could look at it). We had some stains from cat furballs, which we had cleaned up while they were still fresh There were no urine or poo spots on the carpet at all. We understood that there would be "additional charges" to treat the stains, but we were thinking the price might double up to around $250. The total was $357!! Considering we only had about half of 2 of the rooms cleaned due to furniture we could not move that was one pricey carpet clean!
The product used to clean the carpet does an excellent job and is quick drying.
Not sure if I did this already, but I wanted to make sure you knew how pleased we are with the cleaning of the tile. It looks like a brand new floor. All our questions were answered and the outcome is wonderful. Thank you!
Did an excellent job on my floors
There are specials given and good cleaning done!
Love how clean and fast the carpet to dry
Cory did great work and was very professional. I highly recommend!
My carpeting is very old but Zerorez always makes it look good. Great job!
I have used Zerorez several times. Most recently to clean my upholstery. I love how my old recliner and an easy chair I found on the street now look like new!
Definitely recommend.
I'm very happy with the results of my carpet cleaning. The carpet looks refreshed and clean with no residual odors.
The service is the best we have ever had here in Vegas. Our technician was extremely knowledgeable and helpful ever step in the entire process. Our carpets did not get over saturated and dried much faster than other services we have used in the past. I would highly recommend this service to anyone as we are so pleased.
Very professional and did an amazing job. My carpets look brand new!
Zach was very knowledgeable and took great care in cleaning our carpet and tile floors.
Technician was great and the quality of work exceeded expectations. Cannot recommend enough. We did upholstery and carpet.
I was charged for service I did not approve of.
Steve was great - very friendly & house looks awesome. Thank you!
Reasonable fees, comes on time. Would like to see more effort in moving light furniture to clean area completely.
Professional, great result. Technician Derrick did a great job!
Quick and very clean!
Outstanding service. My carpets look brand new and smell fresh. Your technician was professional and worked quickly. I will definitely use your service again.
Courteous and efficient and friend technician, thank you.
Technician was kind, helpful and patient.
Service was very good.
I did recommend Zerorez to my neighbor after we
talked. She said her couch and chairs need to be cleaned.
Love that cleaning is done with water
You can walk on it faster than others. Man was knowledgable about his products.
Shawn was excellent
Tracy F came out was on time, courteous and very professional. The last time we had ZEROREZ come out they left the carpet so wet we had to leave for 2 days to let it dry. We would love to have Tracy F back next time. It is clean and actually dried so we could spend the evening and night at home.
Friendly, efficient staff (Ricardo) took the time to assess the composition of each rug to ensure the correct way to clean it and then did the job quickly. I appreciated the notification of when he was en route. Great job and will be bringing him back soon for the floor.
LAST Technician "" TRACY "" WONDERFUL ,
WILL HAVE HIM AGAIN ON NEXT CALL !