35450 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Anthony Perez the person that cleans the carpet was excellent you did a great job and was very conscientious. Thank you Jim
On time, fast, and thorough. Love our carpet after a Zerorez cleaning.
super pleased . Looks great, will be using you for all my clients. :) Angela
@ Urban Nest Realty
Fast service. Reasonable price. No chemicals. Very happy with my service.
I know to book appointment time earlier in day. By 3 or 4 I'm sure cleaner is tired and cant wait for day to be over.
The carpet technician was amazing. Best job so far we’ve had
Be honest when giving the initial quote and remind the customer that the pet stain in carpet will probably not come out and that when it dries it will show back up. That’s what happened with me initially I was very pleased with cleaning but today the stains are showing back up. I understand that it says in the paper that no guarantee with stain removal but I was hoping for better results. 200 bucks is 200 bucks.
Professional carpet cleaning with top notch representatives. Anton, our carpet specialist did not leave until we were happy with the results. He also educated us on how to care for our carpet to get the most out of the cleaning. He made other suggestions that were very helpful. I will only use Zerorex for all future carpet & tile cleaning. I highly recommend this company. Thank you.
They were super nice and professional.
Very professional service highly recommend.
My carpets looked amazing and Isaiah was so informative and professional. He showed me what he was doing every step of the way and asked if I understood and agreed with the process. He provided some of the best home service I have ever received. I have already begun to tell my friends in Vegas what great service and results I received. The next day the house was fresh and not all chemically smelling. Thanks Zerorez!!
Fast appointments and thorough cleaning
Great carpet cleaning service. Zack was terrific during this quarantine thing Vegas is going through right now. Feels good to have a freshen house.
Excellent service by the tec. I would recommend both to anyone
Over $100 more than quote
That’s significant
Did a good job
Very professional and impeccable service! I’m ecstatic on how the carpets turned out. Zach was just amazing.
Carlos was very knowledgeable about his product honest and helpful with he’s recommended services thank you
Work was done fast and on time. No problems.
I like that after the carpet dries, it isn't all crunchy. It is nice and soft to walk on. I have used you in the past and for a few years, I had a house with no carpet, so I didn't use you, but I always refer you to anyone I know that is looking to clean their carpets. I am a Property Manager in Las Vegas and refer you to any that asks about cleaning their carpet.
Hello! The technicians, Jose and David were great! They did a fantastic job on both my carpet and tile/grout.
Your techs are awesome. And love my clean carpets.
Staff is always fast and efficient. Carpets look great every time
Technician was very thorough and informative. Technician was on time. Everything came out beautifully. The house feels nice and clean now.
Always come out great!!! Never smells of chemicals but smells clean. Staff is always polite and courteous. Never under promise on problem areas. Always give the honest truth and recommendations. Every technician I’ve had definitely takes pride in what they do!!
Friendly service. Nice cleaning job
Fast and Efficient!
The technician, Casey, was courteous and knowledgeable. He was also very thorough. As a single mom, it’s hard to let strangers into my home but his demeanor made it much easier...almost like I’d known him for a long time. I was grateful for his time.
The response from them was quick and was able to set up and appointment quickly! They came on time and very professional. Thank you
I was very pleased with the gentleman that did the work and it smelled very clean when completed.