based on 35665 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and amazing customer service carpets were so soft and clean .. super happy
Zerorez always does an amazing job with my carpets!!
I was very happy that Zerorez honored their radio special and delivered with that price as promised. The technician was not only on time, but was actually early and called ahead to make sure that that was okay. My carpet was noticeably lighter in color and very clean, as well as my tile. Many stains were gone that were not removed by the previous cleaners. Also, there were no harsh fumes, which had previously bothered me with other companies. I will definitely be using them in the future.
On time and friendly staff
Not able to get some stains out in living room no stain solution put down
Love that no chemicals are used in cleaning. Floors and furniture look like new!
Your crew takes their time and very friendly.
Name removed
Good prices and customer service
It was very good out come. Very good job
Everything
My carpet turned out beautifully. The technician was on time and very professional. I would definitely recommend this carpet cleaning company to customers.
I was very satisfied. Zack did a great job. Grout never looked cleaner. I will stop messing with all the other people I've used for carpets and grout and stick with you.
We were thrilled with both your carpet cleaning services and tile cleaning services. Isiah explained all the procedures before he started and answered all our questions. He was very professional and respectful of our home. He is an asset to your company.
Polite, on-time, efficient workers.
We had such Amazing service. Kevin was very knowledgeable his Customer service was 100%! We will definitely be using Zerorez for our carpet cleaning from now on !!
Customer Service is REALLY helpful and patient!
Very disappointed with the work, and paid more than expected, will never recommend to any one.
On time and very thorough!
They do all they can to make sure you are happy with their work. They are super friendly.
Ricardo called when he was on the way. Showed up on time. Answered our questions. Got right to work and finished in a timely manner. We had a number of various stains and he got all of them out. When the carpet dried there were no signs of any stains. Great job!
Technicians are prompt, courteous and fast
Process dries quickly
The carpet looks and feels clean.
Jennifer in the office was a delight to talk to and Carlos was a great tech! Very satisfying experience
Fast, courteous and professional
Very reliable, beautiful job, good service
I have used Zeroz for many years. Whatever they clean with certainly does a good job, it leave my carpet looking like new when they leave! They are friendly and good at their jobs!
The technician was very respectful and made sure we were satisfied with the pet odor. The problem was the odor was gone when the technician had just cleaned the carpet but after the carpet dried a few hours later the odor came back. This was through no fault of the technician. I think the clean smell just overwhelmed the pet odor when it was wet.
Fast, efficient, great results
The fast and cleanliness of the staff was great. The service was beyond what I could’ve expected. We will be using you guys again.
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