35454 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zach did a great job and represents your company well. However, the carpeting seems more matted down to us than with our previous cleaning company. Perhaps it's because they "rake" the carpeting after they're done without an extra charge. The price was $205 vs the over the phone quote of $140. Zach did not have the stairs in his work order even though I did indicate on the phone that stairs would be included and thus the reason for the upcharge. Overall, we were pleased.
GREAT SERVICE PERSONNEL AND WONDERFUL PRODUCTS
Very good work ethics. He listened to my concerns and addressed them. Used Zerorez many times because they do such a good job.
I was very happy with the results. I had my carpet and tile done and it looked great!
Safe for humans and pets
Fast and efficient
I really liked how friendly and kind the staff is. And how knowledgeable the tech was. He suggested another service for dog pee! The house smells fresh and everything was done so well!
Your employees are so polite, outgoing and helpful and take the time to explain all the taken steps and their purposes, your products are awesome and now the carpet cleaning dry even faster. Best sealing and cleaning products, not harmful for pets and humans.
Your tech was supper friendly, in these times it was refreshing. He came in, did what he said he was going to do with no pressure.
Quick and efficient
Always excellent service!
Great service! Will continue to use Zerorez!
Product is outstanding and it speaks for itself.
Service is exceptional... There was only one issue with one of your female tech in all the years I've been using your company.
I always recommend your company Zerorez hands down.
Your product Eco friendly.
Best carpet cleaning I have ever had. Very friendly and professional.
The young man that came to clean our carpet was wonderful
I really like your service your worker are very nice and look forward to call you guys to come out again
I like that there is no residue after the cleaning and how soft the carpet is when you guys are done.
Employee was polite and very informative. He was also on time and didn’t slack on the job.
The staff was very polite and professional. They did a thorough air duct cleaning at our home and we’re very pleased with how everything turned out. They also did a great job cleaning up after themselves and respecting our pets
Excellent
after using 3 different companies, ZeroRez was the ONLY company that was able to REMOVE the horrible black street residue that was ground into the previous owners brand new carpet by her electric wheelchair. COREY was the BEST Tech. BY FAR! Our carpet now looks like new!
Excellent service! Glad your prices are now more affordable ❤️
great customer service and great results. thank you for helping out
your rep you sent to clean our carpets was very nice, and did a great job cleaning our carpet.
We’ve been using you guys for a few years now. And we have had great service. But this last time wasn’t up to par with the other times. The worker was a nice guy. No problems there. After the carpet dried there were still a lot of spots there. I’ve had way dirtier carpet and you guys made it look great. I just don’t know the difference or what happened this time. It was bad enough that i had to hire another company to come redo two rooms and spot clean the rest. We’re doing a cross country move tomorrow and this was just an unnecessary hassle before the move.
I like that it leaves no residue on the carpet. My carpet & furniture looked like new.
Couldn't be happier with the services provided. The 2 techs who came were on time explained everything did not try to up sell me.
They cleaned my carpets tile and air vents. Every thing looks great.
I will Absolutley use zerorez In the future.
Well done
Your service and products were amazing and the technician that did the carpet was fantastic. And because of our technician we will definitely be recommending him and the company to our friends and family.
AWESOME service!! Great results!