based on 35646 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time arrival, pleasant service person (Christopher), a job well done.
Areas on the rug that didn't come clean. After I pointed them out I was told after the rug dried they would lighten up but they didn't.
Non toxic
The guy that came was very nice. He gave me pretty good instruction on how to keep the carpet clean after it was clean.
I live out of state and was not at the house during this process. So, I do not know what it looked like before or after.
Friendly and professional wasted no time
Very focused. Love your products......no chemical
smell
Will call again when needed and ask for Zak
Job well done 👍🏽
I'm not good at reviews...
Looks good, feels clean... like new
Zerorez always does a great job.
They got every stain out and couches smell really clean
The customer service and follow up was terrific, the staff very professional, and the cleaning results were excellent! Loved the entire experience.
I'm so amazed at how my carpet came so clean! I would differently recommend zerorez to everyone I know. Customer service was excellent my cleaner Vincent was very nice. Keep up the amazing work I give 5 stars!
The tech was excellent. Thanks!
We like the man that came, very knowledgeable, the carpets looked great
Very professional, fast scheduling, showed up on time and early within the window provided, great work and my carpet feels soft and new again!
Thank you!
Very personable tech and great job cleaning. No harsh chemical smells and carpet dried soft and fluffy.
Great service and pricing.
The job was done so great, and the prices even better
They pet treatments worked amazing
Employees need PPE training. We provided booties and they immediately walked to the truck with them on, then back in house with dirt. We also provided face masks, which they should have been wearing, and they pulled the face masks down so only their mouths were covered.
Zach was a great representative of your company-
It's important to feel comfortable with strangers in your home,he succeeded-
He worked as hard as James Brown in the sixties-
And he was the hardest working man in show business-
So thank you for a job well done and my 🏡 will see you in six months...
Kind, clean and affortable.
Your products and services are great and carpet looks almost like new. Thank you for your service.
The service is great. The information about what Zerorez can do and on the spot additions with reasonably price quotes are fantastic.
Making sure both employees arrive on time and together. Your first employee was lost trying to find his way to my office. He was very apologetic. The first thing he told me his partner would be along shortly.
They did a fine job once they were both there.
The pet stain cleaning was thorough and effective!
My carpets dried quickly without that normal smell of shampoo and chemicals, and the stiff feel left when the carpets dry. The team was very informative and respectful of my questions and my time.
Punctual, pleasant - and a great job.
Carpet and tile floors look wonderful. Cleaning didn't take hours to complete. Product didn't leave any order in carpet and no residue on the tile. Service representative was very kind and very efficient!
Thank you for the service!!
Isaiah, the tech, was very personable and very thorough.
Zach did a great job. Carpet is clean and we have 4 dogs. Stanley Steamer didn't get it clean.