based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your associates work very hard. However, this time the carpet looked great when he left, but when dry, the spots fromdog pee came back. Is there anything we can do about this?
My Technician he was very informative as well as caring!! He showed a genuine interest in his job was very professional!! I am very pleased with the outcome of the cleaning and will recommend your service to others!! When I do have them done again in six months I will be requesting my same technician to return!!
Ricardo is a great asset to your organization!!!
He truly deserves a raise!!
Good hop
Take time to clean. Agent was in so and out within 20 min.
Thought he did a good job but I see places now that we’re not satisfactory
The first time the men came the carper looked like new. This time not so. His name is. Isaiah and he was by himself.
I’m going to call at the end of the week to have t
He carpet Re-cleaned.
I’ve been out of town since the carpet was cleaned. Have been home since Monday
quick prompt and thorough carpet cleaning job by a pleasant service rep. Thank you!
Great job, pricing and timeliness
Your service was great. Derek called before coming. Was very professional. Everything was cleaned without a mess from equipment.
Your employee was very polite, knowledgeable, and professional. He arrived on time and and left us with a job well done. Your company name was complimented sorry, I don't remember his name, he is a keeper!
Good communication, professional service, fair pricing. Very satisfied with my carpet cleaning.
I like that their process leaves no products on my carpet..others spray on hot soapy water and extract leaving small amount of soap in my carpet..not so with Zero Rez
Your staff is incredible. I truly wish I could remember my techs name because he was so professional, helpful, friendly, and extremely efficient. Please name him on this if you show publicly. Also, this isn’t the first time I’ve used and always satisfied. I forgot to set up appointment for duct cleaning. By the way I had furniture and area rugs cleaned this time since I had all my carpets replaced with tile. When I need that cleaned I’ll call you. Ready for air vents and filters done after major reconstruction in home
Service tech did an excellent job. He was friendly, professional and very knowledgeable.
Excellent service and professional. My carpet was restored to new.
good work, in a timely manner and upon completion the carpets look great.
On time. Good job cleaning carpets.
Fast, friendly service and the carpets look amazing
Carpets came out great. Derrick was very knowledgeable and gave me carpet preserving tips.
Derrick also explained the difference between having carpets cleaned with soap vs their process, which I can notice the difference. With soap, carpets are a bit crusty and they don't stay clean for long.
Effective, fast, efficient
Drys up quickly. Always on time and very friendly!
Your team member was great. Took his time and made sure job was done right. Thank you
Because Zerorez has the best people that provide exceptional service.
We appreciate the ability to request a specific person. We have had Izea come to our home on three separate occasions, and he is incredible! He is extremely knowledgeable and extremely dedicated to his profession.
There is not another company that we would ever consider for carpet cleaning.
I like the chemical free aspect and the service is good. The tech who came out to do the job has been here before and is very nice and will answer any questions.
So far I have liked the carpet cleaning very much. I feel your system does a great job. I was not happy with the counter top cleaning. I do not think it did anything. I have my floors coming up next and I hope they go like the carpet cleaning.
Service was excellent and carpets look great. Casey answered all of our questions about what was different between how Zerorez cleans carpets compared to other services. We liked the fact that the carpets dried much quicker than other methods.
Excellent consultation about issue.
Performed work after office hours
Fantastic result
Easy to set up appointment, tech came on time (plus called first) and explained everything that was going to happen. Results looked good.
No chemicals
We live zerorez! Our daughter has allergies and most of the other carpet cleaners use harsh cleaning chemicals that cause her eyes to run terrible. We tried zerorez a few years ago and that’s the only company we use now. Not only do they not use the harsh chemicals, the carpets are damp when they leave . Most other companies leave the carpet so wet it can take days to dry.?
No chemical smell. Carpet soft when dry. No crunchy carpet. Technician was helpful and professional. No complaints at all!!
I will never use any other carpet cleaning service. The zerorez procedure leaves the carpet looking like new and dries quickly.