based on 39667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My wife and I would like to extend our sincere appreciation for the exceptional service provided by your tech, Brian. From the very beginning, he was punctual and incredibly courteous, knowledgeable, and friendly, making the entire carpet cleaning process smooth.
His professionalism and warm demeanor truly stood out, and it was clear he genuinely cared about providing excellent customer service.
This tech is a wonderful representative of your company and thanks to his outstanding performance, we are even more confident in our choice to continue calling on your company to clean our carpets. Please pass along our gratitude and recognition for a job very well done.
Joe the gentleman who cleaned my carpets and his helpfulnesd in moving
heavy objects for me
VERY PROFESSIONAL, ALWAYS ON TIME (OR SOONER), QUALITY OF FINISHED PRODUCT. mORE THAN PLEASED WITH RESULTS
Easy to schedule, complete communication, and trained technicians do the job.
Did good job
I was quoted $262 on the phone. The service guy added over $100 to the total and tried to add more. He promised that it would be worth it due to the results in a few areas. Well, once everything dried, many spots came back just as they were before. And believe me, they were not that bad. To make it right, I would either like a refund, or to have it done better.
BRENDEN was on-time, worked fast and took time to do the extras we needed. Recommend the spot treatment that did the trick on heavy traffic aeras and made sure to make recommendations for the next visit in the fall.
Daniel did a great job! Very pleased!!
Easy scheduling & the technician was knowledgeable about the service provided.
Your Tech was a real pro. You are real lucky.
Friendly service, on time, excellent results.
We recently had our tile/grout cleaned by Daniel and Zac. Daniel did such a good job on the initial section of tile we did that we called back and had the rest of our tile done by Zac. It looks great! They both were friendly and professional.
Tracey was GREAT, explained what he was going to do and my Rug in the den looks really good and the kitchen floor shines. Thank you Tracey, you did a GOOD Job
Very professional staff and a job well done.
Outstanding service and professional in all respects.
Bryan L did a great job on our 2 large area rugs. He did a great job of explaining the process and products he was going to use. We had some animal odors that I explained needed to be addressed and he took care of them.
Easy to schedule. Good job on aging carpet.
Efficient, great communication, friendly and punctual
Everything was quick and easy, very happy with everything and it is all great! Friendly tech, great cleaning.
Efficiency and expertise.
Service well done your employees very professional
Easy to book appointments & quick service.
Communication and the tech service
The services are great; staff are friendly and efficient and always on time or earlier.
Your tech, Kanoa, was awesome, Professional, personable and knowledgeable. He explained everything he was going to do and if additional cleaning would be needed.
Needless to say, my carpets are a miracle in cleanliness and are so soft. For not being cleaned professionally in over 15 years.........what more can I say........but........I am so happy I choose Zerorez.
Aloha!!!!!
Excellent results on tile cleaning
Well I would have appreciated assistance in moving some things. The tech never asked whether I wanted certain things moved and just cleaned around them. Kind of disappointed for the $285
The service is always great. The carpet is well cleaned and it dries very fast. The staff is friendly and professional.
Super friendly
The deep prewash cleaning ! Person cleaned couch and ended up looking like new! When asked if could clean grout said no problem and kitchen tile floor looks amazing!