based on 39667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the cleaning with non-chemicals and that everything dries fairly quickly.
The agent was extremely helpful. Advised me of all my options and took care to keep me informed in the process. The rungs and tiles look like new.
Jayden was the man, house looks great
Jay represents your company well personally and works very efficiently. This was the second year that I used your service and I was very pleased.
Zac was very professional, explained everything well, and was cheerful and friendly.
We will definitely be using your service again.
Your technicians are always pleasant and personable and do such an excellent job. Always reliable and I never have any complaints.
I like the results and that there’s not a chemical smell after the service.
Bryan coming over to fix Zenons job on my tile, we’ll see how that goes today. Bryan previously did my carpets very well.
We've been using Zerorez for years to keep our carpets cleaned.
I love how there is no residue from the cleaning and my carpets have always looked great after the cleaning.
Everything from booking the appointment online to the actual service was very easy. The service rep was on time and explained everything that would happen. The service was very quick and the areas cleaned were dry within 4 hours. We are very pleased with the service and will definitely be using Zerorez again.
The worker was so thoughtful and quick.
very professional & great service. would use them again. my couch looks brand new
Made my carpets look new again
I like that there is no residue left behind.
Professionalism,very respectful of my home, amazing job on the grout tile. What a pleasant experience!
great job, kept informed as to his findings looking at our carpets. told us what to expect when finished. exceeded our expectations. Thanks again for the job .
They did a good job but I was thinking it was going to be a deep clean rather than surface cleaning. The owner (I think the owner) came out last year and told me if I spent more he would do a deeper clean. That’s what I was hoping for.
I hope I can eventually get what I want. Maybe try someone else? Idk.
Customer service, high quality of service provided, professionalism, dependability and affordable prices.
Timely, courteous, and professional.
Agent was quick
Service was very fast. Carpet looked great, however one room had a couple of blood spots from my granddaughter's cut foot and one of the stains did not come out. Otherwise, carpet looks good.
Zach provided excellent service in every way from the moment he arrived. My cleaned carpets smell fresh, but not overwhelming. Every room looks great! I submitted a 5 star review to BBB.
Technician friendly.
Great customer service
Lack of leftover residue
the technician was good, worked hard and our carpet looked good, he was very nice and polite to boot.... but when I called for this appointment and the receptionist said for me to vacuum the carpet prior to the appointment it was a big turn off... I have had carpet cleaned in several different homes over the years and NEVER before has anyone asked me to Vacuum prior to appointment, the carpet cleaning company has ALWAYS provided that service as part of their cleaning process......
Great friendly service. Clean carpets!
I paid expensive. I expect great service. Needs to focus also the edges and to clean the sides.
Zach was Excellent. He was professional and polite. Give the young man a raise. Our carpets were 9 years old and look and feel brand new now . I will definitely recommend your company to my friends and family.
The carpet is dried very quickly. we were able to resume the usage of our rooms in a timely manner.