based on 36228 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Derek J was great. A real credit to your company..
We initially had a three-hour window for arrival, but Joe had a cancellation and called to inquire about arriving early. Reclaiming time in your day is always a welcome surprise! Our light-colored carpets hadn't been cleaned since we moved in eight months prior, so they were overdue for some attention. We also wanted to check out grout cleaning in our kitchen, where we have light grout that has developed dark and discolored spots.
Joe not only performed the cleaning but also recommended a protectant for both the carpets and grout. He provided valuable advice on how to maintain their cleanliness going forward. The results are truly amazing! When the need arises, we'll definitely be reaching out to them again!
Easy to schedule, they came on time and my carpet looks great!
Great job!
Great service!
Thank you ZeroRez!!!
Ricardo was amazing. Very professionsl.
Explained everything about the process very clearly and even made a return trip @ no charge Cleaner was very nice and courteous
Love the expeditious service. The tile cleaning was astonishingly good. I coulda’t believe they were able to get my grout clean. And that’s my kitchen. Really unbelievably clean. It looks like my grout was professionally regrouted.
I really like the service. The people that work for your company.
In the way I feel after it's all finished.
showed up on time and got it done!
Excellent product, excellent service. Techs really care about the customer and the carpet. I learned how to spot clean spills and pet accidents without leaving damaging over-the-counter chemical residue. I really like Zerorez and wouldn't use any other service.
Michael was great! Did an awesome cleaning job on my carpets. He was very professional, highly recommend!
Made me old floors look brand new. Angel was a great technician and was super professional.
Very friendly technician. Excellent carpet cleaning. Reasonable price.
Great service and job with Zerorez. My carpets look like new again, Very happy and that is why we use them every time!
Kid did a great job, but this is Vegas - there are large homes, two stories, lots of corners and angles for the technician to drag a big heavy thick ribbed hose around. Thus, lots of corners to damage. And I had severe damage in a few corners that required repair and repaint. Not cool. The tech did utilize all of the yellow corner guards he had, but he only had 5. That is not nearly enough for larger 2 story homes. You need to give your technicians all the tools they need to succeed, and to keep homeowners happy. Otherwise, he did a great job with the carpet cleaning and whatnot. Would use you again.
Our technician was super efficient. Personable and professional.
I am always happy and delighted after Zerorez does our carpets.
PRICE WAS A. LITTLE HIGHER than expected
Angel was fast and efficient. He went over different options offered and made recommendations on how we can maintain the quality of our carpet. Overall we are very pleased and happy with Zerorez. Definitely keeping their number on file.
I like the great service and the products you provide.
Will the technician was spectacular, he recommended the best for my carpet and so far it looks very clean, like new carpet.
This is my fourth time that I clean my carpet with you, unfortunately you don't have a reward plan.
Thank you 😊
Carlos Morales
The tech was very friendly and informative. Very professional. He did a great job.
The white Berber carpet came out amazing, and it was extremely dirty and stained. The best part was Wilbur Guevara was exceptionally professional and personal. He knew his products and services it was able to clearly explain their value in a relatable way. Scheduling was easy. Execution was flawless. Results exceed expectations.
Fast and efficient at a Good zptice
The service..The people on the phone are always very pleasant..and the servicemen are always friendly and happy!
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On time
Professionals, but friendly
Keep you informed
Not soaking wet carpets, so dry much faster
And the list goes on…
Prompt and very professional
Great service!
Ricardo was excellent.Very professional, obviously knew his business, and extremely pleasant.
Of course, every company I have ever used has tried to upsell me, and provide additional services at extra cost. In this respect, this company is no different. So the final bill was more than expected, but the work was done quickly, and the results were satisfactory.
I’ve used ZEROREZ 3 times so far and this last visit left my wife speechless. Richie our service person really worked a miracle! He was able to get our entry and other high traffic area back to original color and our pet imperfections as well. Very awesome job!!! Definitely keeping me as a customer!
Joey was very nice and knowledgeable.
Did an outstanding job .