based on 36204 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great value for service. Easy to reserve time and tech was good guy with good suggestions.
The techs and reception staff have Always been professional and prices are fair Great customer service all the way around.!!
Our technician was very professional and quality conscious. We had our grout cleaned and we are very satisfied. He took his time to make sure the problem area was thoroughly cleaned. We really appreciated his effort and time to give us the best result possible. In the end, our tile looked fantastic!
R&R
Major is a terrific technician who did a wonderful job.
Carpets turned out great and employee was very kind and did a great job.
A good job
Very helpfull,flexable and informative
Wonderful job. My carpets look really good and very clean.
Every thing turned out great
The Tech was excellent.
Zach was so hardworking and the equipment was new and instantly cleaned our tiles so wonderfully . Great company great operator very careful with the furniture near by . I so appreciate this young man . We will request Zach everytime .
I had to request a re-do I feel sad to do that. Once my carpet is redone I can better answer this question. For now I cannot recommend.
Jordan was super professional, helpful, and kind!!
Good service and price. Carpet looks great.
The company is here on time. Very professional. The carpets look great. Daniel did a great job. Knows carpets. Highly recommend both he and the company.
Non toxic products n professional staff
Good job, efficient, & very friendly
Nothing! Fav was perfect
Carpet left clean and soft. No chemical smell
Im pleased with the work Talin did cleaning our carpets and tile. I'd recommend him for cleaning service.
Friendly. Cooperative. Timely. Good job.
My master bedroom has two walk in closets. The man's closet is located inside the master bedroom. The woman's closet is located inside the master bathroom. Why was i chatged for an extra room for the womans walk in closet located inside the master bathroom. I am a severall times repeat customer at this location and others and never had to pay for an extra charge unless i asked for an upgrade or something optional.
Will and Derek are fantastic super great communicators, very hard workers and did very excellent detail oriented work. They went way overboard to do great work for my 89 yr Dad. We are so grateful. They made lots of my Dad’s 26yr old carpet and tiles and grout look almost new.
Thank you Zero Rez and Derek and Will.
Carpet cleaned well and efficiently - Talin was very professional
Everything was excellent! Already filled out the Google Survey in detail. Thanks!
The oil stain that was left in my driveway by the truck "zero" left a stain and it's still there after you did what you could to clean it but it's still there not pleased with that. My driveway is newly concreted two years, the stain won't come out. There is nothing you can do to rectify that.
Very professional
JORDANS KNOWLEDGE
JORDANS COMMUNICATION SKILLS
JORDANS WORK ETHIC / CARE
Superior cleaning product/system. Exceptional Techs/Employees…from professionalism to knowledge to service to being personable and congenial. I had an outstanding experience with this company and am amazed by the way our 30yr old white carpets were renewed by your product and techs. Should’ve switched to Zerorez ages ago! You just acquired a customer for life. THANK YOU.
My carpet still smells like pet urine. I am truly disappointed after spending $200 for clean carpet. Not sure what happened. Perhaps he was too efficient or didn't concentrate on that large spot.