based on 39686 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The good job they do fair pricing and Michael
Great job on travertine floors. Very clean and non-toxic.
Major was the best!!
Fast and cleaned very well
Service was great, thank you.
Zerorez always does a great job and their technicians are super helpful and professional!
The technician explained the process thoroughly. He was extremely nice and professional. I am a Human Resources Manager and he is an excellent representative of your company.
The technicians were superb, thorough, professional and knowledgeable.
Good job, thanks
My carpet is always clean and all the service technicians have been great!
Friendly Technicians
job well done.
Rugs and couches.
The tech was very Knowledgeable and very prompt and proficient at his cleaning skills.
Always a pleasure to have Zerorez clean our carpets. The staff is very kind and they are always on time.
Very friendly and efficient technicians. Great results. We did have a couple of spots that we missed but overall it was another excellent job
Professional service, on time.
You guys just always amaze me. Love the service, love the way my carpet looks after you guys clean it. Thanks!!
I was so impressed with your company and Cory was such a gentleman and did a beautiful job. I feel like I’m in a new house. It looks like the day I moved in in 1999. I will surely recommend Zerorez to my friends.
Technician did a wonderful job cleaning couch and area rug. Everything looks brand new. I will definitely use again.
Always professional, friendly service. I have used Zerorez for years and recommend them frequently.
Mike did a great job. He was kind , polite and friendly , but professional.. I had stains from my Christmas tree. I was worried.That was not a problem tor Mike. The carpet looks so clean now . Thank you for doing a good job.
Best carpet cleaning ever.
Great customer service setting up the appointment.
Cleaner guy called before and was early, which I approved and appreciated. I think he did a good and thorough job. However my carpet was wet for much longer than in the past. In fact my stairs are still moist almost 24 hours later. Also left a musty smell which is dissipating as it dries. But it’s not a “fresh” smell. But it feels clean and doesn’t have a film residue on it.
I’m just not sure it’s worth the extra cost. I’ve used Stanley steamer and/or sears for years and I think it was about half the cost of zerorez. I’m not sure what dimensions you consider a regular room size but we got charged an oversized room for my master bedroom and closet. The master closet got charged $19+25 for being oversized. In retrospect would have been cheaper to just charge for another room. The initial over the phone quote was $280 and my final cost was $100 more because of the oversized rooms and closets which I was not asked about over the phone. Also $19 for a 4x4 closet is a bit much. The pricing could have been more transparent.
I don’t think there is anything to resolve. Just giving you my opinion.
Victor did an amazing job on our carpets. Just the fresh smell in the house is awesome. The carpet is cleaner then ive ever seen it. Explained the process and product in detail very knowledgeable. Thanks Zerorez and Victor. There's only one carpet cleaner in Las Vegas for me and thats ZEROREZ.....😃
I like the way the carpet dried fast, and I like the way it made it look new again, will recommend you to my family and friends.
Zerorez does a great job. My tech, Kanoa, was knowledgeable and knew his product. On time and thorough.
Will was great.
Our representative, Steve, who cleaned the townhome was professional, proficient, knowledgeable and friendly
This is our second time using Zerorez. There's no residue left on the carpet, so it stays clean longer. It doesn't take long for the service call. The carpet doesn't take long to dry.