based on 39686 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and friendly people.
Always do a great job !!!!
good service arrived on time
Reliability and being on time.
Jasper H did an amazing job, called in advance to let us know his schedule, and took his time to do a great job. We will request him in the future.
Will was excellent! My carpet looks the best it's looked in over 14 years!!
I was very impressed with the job and with Eric who did the work and I would highly recommend your service.
We love that you are all very professional and respectful of our home. Of course you always do a great job.
Corey was prompt, professional, knowledgeable, and most of all did a fantastic job on my carpets!
On time and do a good job.
Not only does my house look new again, but Carlos and Derek were amazing! They were so friendly, professional, and knowledgeable. I am now a customer for life and will be using you regularly. 100% satisfied. Thank your
Great service but expensive
Victor and his crew were very professional and explained the cleaning process in great details. They were quick and proficient. The rugs looked great. I would recommend them and I will definitely call them again when I need my carpets done.
We are very happy with the carpet and tile cleaning. The person assigned to clean arrived on time, detailed the procedure and cost before beginning. We were happy with the results
clean carpets, good carpet technician, Isaiah, who took good care of us....
Michael was very friendly and efficient. Him and his partner got the job done in about half an hour. I was very impressed with how fast and thorough they were. And the product they used smelled fantastic as well which is a plus cuz I have severe allergies and have a hard time around certain products. The fact that they’re all natural makes it worth it! I would definitely recommend to anyone I know. Thanks Zerorez for fantastic service! 😃
Your technician, TJ arrived ahead of the scheduled time. He surveyed the areas needing cleaning and got to work immediately. He was very friendly and professional and was able to get the work done quickly and thoroughly. We were very happy with TJ and would certainly request him when our carpets need cleaning again, if he is available.
We have already recommended Zerorez to our neighbors and would definitely call on your company again.
On time service. Explained what was going to happen. Performed the work and did well.
Will and his associate did a fantastic job. Thorough, neat and courteous. Tiles and carpet look great. Many thanks.
The service from Kanoa was top notch! He was very professional and did an amazing job. Our rugs look wonderful.
Prompt and efficient service. Friendly tech who did a great job,
No soap
carpets are soft to the touch after cleaned
Ricky was very personable and did a great job and we're very happy with the results of his work. The carpets look great They needed cleaning but there was nothing out of the ordinary needing to be done, other than a normal cleaning, with a couple of minor spot treatments.
The disappointment/shock came with the final price he quoted me after an actual sight evaluation of the job and yes, I did choose to have him go ahead. I went ahead and paid it because we needed the carpets cleaned and Ricky was already here. The final price was nearly double the original estimate given at the time that I scheduled the appointment.
I would suggest a more consumer oriented and practical approach to providing your initial estimates when scheduling a job, with a listing and cost of added items that could impact the price and that should be considered in a routine carpet cleaning job.
I kind of felt like I was taken to the cleaners, if you know what I mean.
All was good
v ery helpful told me in advance what the bill would. i woud bee the rugs turned out very very nice would recommend to all family and friends
Quick drying, deep clean.
Clean and dries quickly
Your staff were professional, friendly and did a fantastic job!!!
i know my carpets are getting truly clean when I use Zerorez.. Ricky was an awesome tech who was very careful to clean up wet spots on the tile next to the carpet. That usually isn't done. He was great!
Very nice workers (Ethan), great communication, quick and efficient work.