based on 36791 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Van was awesome, he did a great job and my floors look amazing!
Hidden price
The one thing I hate about survey's is they ask the day of or a few day's after service. How can I rate the service till I had a few days to see how well it stands up.. Ask me again in a week. The other part, most people do not have shoe coverings. I asked for 2 pair so my wife and I could check out the wet carpet. Did not have the extra pair as he stated they were in short demand.
Great Technician. Knew what he was doing took his time and. Wry caring and efficient.
A Wonderful job all clean and fresh like brand new. Best Service and service man ever.
They were on time Took their time and did an excellent job
Cory did an amazing job! Definitely will request him again. He did great work. Thank you.
Easy to book, the crew communicated well and is professional, the carpets look great, and the price is reasonable.
The price is decent for the service
He was on-time and did an excellent job. The carpets look brand new. Very professional service. This is the 2nd time I have had them and I will have them again. Jan S.
Great product professional employees
X
The carpet dries so much faster and they go the extra mile to clean very dirty areas, especially when you're a repeat customer.
Friendly service, on time, and no hassles. The carpets in my new house looked like they needed to be replaced but after Zerorez finished with them they look great! And no funky smell while they were drying and no crunchy carpets after they were dry.
I think the results are very good and I am very happy with the carpet cleaning. I think the cost is high when it took only two hours to complete the job. But the job was done well and the price was quoted before the service was ordered. So it was a good deal.
I made the appointment for carpet, two recliners and 100 sq ft of tile. After Garry cleaned the 100 ft of tile and could not believe how clean it was so had him do the rest of our tile. AWESOME job and Garry was very professional.
I like the f act that there is no odor and the cleaning process is very good. There is no residue from where you clean.
Professionalism and affordability!
Very professional and personable. Techs were on time and explained things every step of the way. Carpets look great. Good value.
Very friendly tech. He explained everything and was very helpful.
I have used ZeroRez for my carpet cleaning, and this time they cleaned my air vents!
We were alway's sneezing and stuffy nose's. We woke up this a.m. clear and NO sneezing!
They were here when they said they would be and put on shoe protector's and face mask's. I could not have asked for better service, Anyone that does not use ZeroRez have to be out of their mind's!! I BACK THEM 100%!!
LOUISE ROBERTS
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Always receive great service from these guys which why we continue to use them!
The technician was on time,professional & did great job on carpets.
Thought the grout would be cleaner in certain areas, also thought furniture would be moved back in place
Clean and quick !
Clean well and carpet dries quickly.
Isaiah came early for our appointment and called to be sure that was okay. He wore booties on his shoes and demonstrated respect for our property. He worked diligently and kindly, patiently answered my questions. Zerorez is tops in my book for carpet/tile cleaning!
I had a excellent experience with your representative Van. He left my carpet super clean. I am very impressed with his work on problem areas that I though we’re impossible for improvement. Thank you Zero Rez for sending me a stellar member of your team with phenomenal workmanship.
First & foremost, the tech was most helpful and very His svc was great. Plus he did an excellent job of both carpeting and stair carpeting!! Only thing which I know is impossible is wetness. LOL It was beautiful and dry
Everything from the services to the techs that come out! Everyone is amazing
This is our first time using your company and we were delighted with every aspect of the experience. Casey Carrington was wonderful, he walked us thru every aspect of it. Explained all of our questions to us in detail, was calm and very pleasant through out. When he told us he could do the job the same day we were so happy. We thought he was just going to give us a quote and then make an appointment. Needless to say, our carpets are spotless and our tile looks magnificent. It is hard to find a good company now a days, and we feel that we found one!
We will be using your services again in the future.
Thank you