based on 36791 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez didn't not remove the pet stains that were shown to me with a black light. My carpet was clean before I called Zerorez. I was upsold and paid a hefty price for a job that did not live up to expectations. I will not recommend nor use Zerorez again. My Cobra black light revealed every stain that was there before their stain removal treatment. I think that a partial refund of $200.00 is in order.
The price advertised and quoted over the phone are 100 dollars more when the tech arrives and give his quote. Would be better to come up with a better quoting process to help customers get a closer quote before scheduling an appointment. On the good side the tech added some extras to make the extra expense worth it.
Amazing job getting the grout and tile clean!
Good quality. Employee that did the work was very professional.
Wonderful
Thanks so much!
Cleans our carpet and rugs very well. Tech was very friendly and helpful. He did a great job!
Super quick to book my service, personnel arrived on time and they were super friendly and helpful.
Great price and cleaning job
Clean Carpet and great customer service
We were highly impressed with the service. Stains that I thought would be there forever was removed. Service was great and very thorough in explaining what was being g done.
Thank you and you will be well recommended every chance we have.
For several years, Zero Rez has cleaned our carpets perfectly without saturating them. The technicians are knowledgeable and professional. We would not consider using another carpet cleaning company.
The tech was Fantastic. Great customer service and excellent job on the carpet.
Job was done quickly & professionally. Thank you, Jake!
Professional. Carpets look new again. No odor.
Very nice & fast
The service was great and I like products. I will be using you again.
great
Love your services! I will keep using you!
My 12 year old carpets look brand new!
Good customer service, knowledgeable and polite service technican - fair pricing. And most of clean carpet!
VICTOR, THE SPECIALIST, DID AN EXCELLENT JOB. THE CARPETS ARE BEAUTIFUL AND THEY SMELL SO FRESH.
THANK YOU
I appreciate your sealer---it allows me an extra year before cleaning. It is terrific!
We liked Derek as an Tech. friendly, informative and timely.
Carpeting is over 10 years old. Pretty good shape except for one high traffic area.
Derek did a great job.
I thought Julian was great.
Always have had good results and fair prices from zerorez
Great service and nice clean carpets!
Outstanding service!
Service is excellant and the products is amazing
The quality of service provided by your employee.
Ben has been helpful addressing an issue with some carpet tile
On time. Quick drying. Traffic areas needed attention the most and came out looking great!!! I felt the price was right. Will definitely call them again when needed!!!