36744 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My 2nd time with ZEROREZđź‘Ťđź‘Ťđź‘Ť
Very satisfied with how the cleaned my carpet & tiles but most importantly is Kanoa - technician,on time & even ahead of time ( really like & appreciated a lot )
Professionalism of Kanoa, really an asset to ZEROREZ đź‘Źđź‘Źđź‘Ź
The man who came out was very nice and pleasant. However the one piece of furniture we needed cleaned was stained with urine and it still smells. They are coming back out.
Major was extremely efficient; he explained every service; and was friendly. Our carpet looks great.
Fast and reasonably priced
Since I won’t see my rugs results for at least 2-weeks I can’t give a higher number.
The tech that came out, Fav, was very helpful. I wasn’t expecting it to take so long to get them back. and also didn’t expect to pay up front without seeing the results, but hopefully everything will be great!
Quality cleaning, competitive pricing. Easy scheduling, no hidden fees
Scheduling and prompt good service .
Stain removal was excellent
I was pleased the carpets looked much better - good job!
Quick & on time
After first cleaning, carpets looked like they hadn't been cleaned. I appreciate how quickly a second man came, after I reported my disappointment, and cleaned two areas, again. Thank you for that quick service.
Clean smell
the guy did a great job
The technician notified me when he would be arriving. He was very professional and did a great job.
We are very happy with the results & will use your company again.
Very professional and considerste within the home.Highly recommended we'll never use anyone but zero res
I like everything. Staff is great. Ease in making reservations... carpets always come out perfect!!!
Technician was timely, friendly, efficient, careful to not make a mess with the hoses.
The rugs turned out better than I was anticipating. Will definitely try other services.
I recently hired Zero Rez Carpet Cleaning to clean my carpets and ended up having them clean my grout as well. Will and his partner were absolutely fantastic! Not only were they professional and friendly, but they were also punctual and very accommodating. They helped me move things around, which was a huge help. Both my carpets and floors look amazing—they have truly never been cleaner. I had an incredible experience with them and highly recommend their services to anyone looking for top-notch cleaning!
The service was out of this world. Every question I asked was answered with professionalism. My wife and I are extremely satisfied, with everything THANK YOU ZEROREZ for all you do.
I like that the product and technique ZeroRez uses. It doesn't leave a soap residue in my carpets. However, I do wish the technicians would not be in such a rush to get the job done. Take just a little bit more time to thoroughly make sure you are getting all dirt removed. When doing stairs, I've never had anyone who used the big "wand" (not sure what the tool is they use for cleaning carpets. I've always had them use a smaller "wand" as I felt the stairs could have been cleaned better. Overall, their process is great as the carpets dry quickly and look really good. Thanks,
Quick drying and pleasant smell
Easy to schedule. Always on time. Professional and courteous! I will not use anyone else but Zerorez in the future.
Your provider Lee was outstanding.
You were on time my carpets look great and yes, I would use zero Rez again
The gentleman who arrived where friendly and very professional!
Always pleased with results and with your techs and method. Will continue with your services. Lee Overton represents you well
Easy to schedule. Good communication. Good price. Good cleaning job.
great job in no time
I get my carpets done every year in May by Zerorez. I'm a satisfied customer and would recommend you guys to anyone. My carpets always come out great, and your techs are always on time and courteous.
Service tech Asaxl was exemplary! Great personality, care for me and my home, great job cleaning!