based on 39667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My house always smells so fresh and clean afterwards, with no chemical smell. The carpets aren't crunchy afterwards. The service members are always very nice and professional.
Good service
Incredible service
Because no soap is used, the carpet remains clean longer due to no soapy, sticky residue.
My technicians have all been punctual, friendly and helpful
Very clean carpets!
Very professional tech
Thanks to Zack !
Happy
Our carpet is ruined!! So much for no residue!!!!
Friendly and professional technician, He took the time to explain the process and enzymes used vs. chemicals. He Gave tips on how to maintain in the future, gave me the opportunity to view the work once completed. Technician was easy to talk to and respectful of my home. It was great to be able to book online. Such an easy process from start to finish.
My carpet had tons of dog pee stains. You were able to get the stains out and neutralize the odor. The carpet looks really good. All the stains are gone.
The gentlemen that cleaned my carpets were super nice. They did a terrific job and were very quick, but thurough.
I am very satisfied.
My carpets do not have a chemically smell, they dried quickly.
This was the second time I used Zerorez. They did a fantastic job both times. Both young men were very professional and hsrd working. They made everything look brand new!
No chemicals! Smells fresh! Got rid of pet odor!
Animal friendly
We have used your company in the past and were very happy with the results. This time the results were not as good. There are dirty spots in front of chairs and we know not all of the dirt can be removed but were disappointed how much still showed the next day.
The worker told us the spots were ground into the carpet and he couldn't do anything.
I found a broken angel statue that was put on a table in one of the bedrooms. I know it wasn't broken before the cleaner was there. Its not the point of something getting broken but the fact that he didn't tell us.
Very easy appointment, excellent discussion with staff. Many options offered
Zack was a superstar. Very professional and did a great job!
Protect travertine floors when cleaning rugs. Your product stains the travertine.
Excellent work
Major was awesome! Thank you!
Very professional and respectful. Do an excellent job
Tell customer that the drying time may be hours on certain carpets
My carpet is 15yrs old and every time I get service my carpet looks as close to new as it can get! I am always satisfied with the results.
Above and beyond is too low of a compliment. What started as an easy job turned into anything but. The technicians stayed true to their commitment to their standards and quality. Then over delivered. I know that any other company would have walked away.
Areas of carpets STILL dirty. The cleaning products used were either diluted or crappy. Tech was WONDERFUL!! I have numerous pictures of finished product. I'm NOT paying for your service, and I AM discussing this matter with whoever runs Zerorez. Please call me Phone number removed. Regards.
Ethan was a polite, professional and knowledgeable about your services.
Zach was awesome. He was professional, courteous and did a great job in my floors.
Fast quick service, with many options for the household.
Will definitely use again and would recommend to anyone that needs any of their services. Communication was great, they were on time and very efficient once they started to work. We had Steve and Tony and they knocked out our floors in no time at all. The carpets looked like new once they were finished. Thank you for making this a great experience.
Very good job.

I was very pleased with your service, and the young man who did the job was very pleasant and thorough.