based on 36791 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks great!
We like the lack of chemicals.
all suggested upgrades are fully explained. Every person who has come to my home has been courteous, clear with problems in the carpet, and nonjudgmental of those areas that proved we had a pet!
Your products
Technician was professional, friendly and knowledgeable. We discussed cost up front so there were no surprises at the end of the job.
John was was congenial and helpful. Our carpets came out nice and clean. thank you.
Rey did a great job
The carpets were cleaned quickly and you did an amazing job!
First time customer. Liked the prompt appointment within a week & earlier than scheduled arrival. Eric was informative about the cleaning process as I had a wool blended carpet. He had time to clean 2 other area rugs. I was very pleased & will use Zerorez in the future❣️
Your serviceman was very polite, helpful and performed admirably. The system of cleaning did a very good job.
The cost was really high almost $550. Also the high traffic areas are not clean. Also there was a lot of scraps left on the carpet so I don’t know if you vacuumed or not?
Everything was just as described by the technician. Gary was very likeable, professional and did an amazing job. I didn't think that my carpets would come out as well as they did. Our 20 yr old carpets look like brand new! We had some tough spots to deal with because of dogs, you would never even know by the looks of them now. Also had tile in the kitchen and laundry room...turned out amazing and the whole house smells fresh and clean!
clean carpets the best!
I have no recommendations.
Carpets were clean and dried in four hours. Ricardo did an excellent job in a timely manner. He also was informative, professional, and very friendly. Name removed and Shelley.
Very fast service and carpet was dry vey quickly.
I only use zerorez because of the products they use which is safe for my grandchildren and dogs and me. They always do a very good job. My last carpet guy Isiah was so knowledgeable and helpful and kind. I’ve never had a bad experience with zerorez.
Service, hospitality, & results.
I like the great job they do and that they are very professional
The service tech was professional, efficient and quick. My carpet looks better than it has after any previous cleanings. Great value for the money!
The men were very professional and good salesmen.I am pleased with the way the carpet looked after the clening.
The employee was very knowledgeable & explained the whole process. Carpet looks great & I liked the smell , very pleasant.
You clean my carpeting and do a wonderful job.
My carpets look great! They’re nice & clean. Job well done 😄👍
The service was great from start to finish
Customer service is top notch, gentleman cleaning my carpets are very professional. The cleaning products are great, no residue or weird smells and my carpets actually get clean.
The technician was timely and did an outstanding job. He was professional and answered all my questions. I will request his services the next time I schedule Zero-rez.
Smell clean
Nice smell and removed old dirt. The guys were courteous .
Cameron was honestly the best. So knowledgeable and polite. The cleaning process is unlike anything I've ever seen. I am very pleased. My carpets have never looked better and it dried so soft.