based on 39973 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician, Josh, did a good job and seemed very knowledgeable about carpet and gave suggestions for keeping the carpet clean.
Cathy R.
Have employees go over higher traffic areas more than once as a protocol.
As always you did an amazing job on our branch!
Angel was amazing and provided great recommendations for us during the interim between cleanings!
Timeliness and efficiency
First time using Zerorez and we are very pleased with how our carpets looked and with no chemical smells. Thank you Wil and Mekal for your kindness customer service and doing a great job. Will definitely use Zerorez again.
Thank you,
Marguerita and Charlie
Staff honest and professional services. The carpet is always cleaned the drying process takes 3-4hrs.
Exceptional service and attention to details. Very professional and personable. A pleasure.
Very good cleaning process
Timely. Friendly helpful
The carpets were well clean, but our tile was left. Very filthy from the cleaning. We had to mop our floors, multiple times to get them clean again.
Great service, affordable pricing.
Carpets look great and Zach was extremely kind and professional.
Angel was friendly and efficient explaining his treatments and making suggestions for routine care.
Great customer service. Great job.
Excellent work and pleased with results! Knowledgeable tech with good feedback.
The products themselves (no Rez/zero Rez) are important to us because of our well being as well as our four-legged friends. Service is always on time, very professional, and the results are amazing.
Great staff that come out to clean carpets.
Professional and on time. Did a great job.
The young man who came out was very cordial and compatant . He was a pleasant young man and very knowledgeable .
Great job! Steve did our carpets and we would request him again next time. Efficient, friendly, professional, knows his stuff!
previous customer
Extremely satisfied. The tech was very thorough and efficient. He talked with me about the pet stains and the difficulty in getting rid of those stains, which I appreciated. I will chose Zerorez again.
Very professional
Very informative
I will call for the same gentleman that serviced our carpet.
My carpets look great!!!
Thank you
First name removed
Grteat Job, Carpets look fantastic
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Everything!
ialways had the best explanations of what i was thinking about.........
First name removed m Last name removed
Fast and easy
Our technician was very professional, friendly. Carpet came out beautifully and what I love is that it is not soaking wet. It was three hours before it was dry. Very good service.
The tech was very polite and did the best he could. But my carpet looked like he just wet it and then tried to get the water out! It showed more dirt than before he started! He did not try to remove any of the spots! Nor did he ask me if I wanted to include spot removal. It was an area rug and it costed more to clean it than the actual rug cost!