36744 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mostly the price, I asked for the 10 vents at 299.00 and was told well you need to do them all and it’s 35.00 for each additional vent. I was also charged extra for the main vent so all in all it was 491.00. The guys were very friendly and professional, but the clean up was not complete and there was a chip out of the wood trim on my stairs
Great job! He was on time and professional as well as friendly. Carpets looked great.
The technician was very pleasant, efficient and knowledgeable. The carpets smell very good. Thank you.
Great results and service. Plus , employees are friendly and work witch you.
My carpet is 20 years old and I’ve been using Zerorez to keep them clean. The service men have always been great.
Always does a Wonderful Job …..great Customer Care and Service.
Service tech was very friendly
Good job on carpet as well as treating pet stains /odors.
My carpet has never been so clean
The stain on the area rug didn’t get removed
Prompt, courteous, professional.
We've used them for probably 20 years and they never disappoint. Always on time, friendly, thorough and their equipment is the best. Their prices are fair and of course they might suggest an extra service for an additional cost but never any pressure and we say yes or no.. We don't even consider someone else.
Angel was very kind, knowledgeable and efficient when cleaning my carpets. He gets a 10/10!
The technician did a great job and my carpet looks like new
They are very professional.
I’ve used them twice, once for carpets and once for tile floors. The staff is professional and could quote for other services while doing the job I hired them for .
The quality professionalism
I am moving into a house and there is a smell to the carpets that I can’t quite figure out.. maybe cat pee?! So I got my carpets cleaned and added on the pet odor for $35 per room and I still smell the smell in one of the rooms! I gave it a couple days and it still smells the same! So dissapointed!
Amazing service & our carpets look like new!
Ricardo was very professional,friendly and thorough. Did a Outstanding job on our carpets! Very pleased with his work and professionalism and friendliness. We will request Ricardo again!
Jim and Della Drowns
Henderson,Nv
The staff Iis always friendly and knowledgeable, easy to schedule and the end results are always amazing!
Timely, professional and courteous
Great to do business with! He got here a little early and was very quick! He did a great job!
Service was performed by a very nice man and he was speedy.
Customer service, technician was professional and courteous. Cleaned my carpet beautifully and overall it looked brand new!
It was fast and easy. We were moving out of the house and it was cleaned for the returning of the house to the owner. It was just about spotless. Glad I chose Zerorez.
The man did a great job.
my only complaint was I was quoted one amount and landed up paying much more.Quoted $197 and paid $297
Not good for business
Very fast job
The technicians are very prompt, helpful and professional.
We were very happy with the tech that did are rug n sofa. He did n excellent job. Miner problem with the sofa coming back on Monday to take care of the problem. Thanks The Smiths.
Great work