based on 35749 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tech Tj was awesome, we will request him all the time. He's professional and does a great job.. thanks 😊
Customer service is great and the products are eco friendly. Always a good experience.
Very prompt, nice job and professional employee.
Super friendly, prompt, and quick! Definitely will call you guys again!
Quick drying, effective, pure and safe carpet cleaning. Techs are polite and professional.
Great service
I will recommend you guys anytime you guys do an excellent work thank you appreciate you
This was the first time I’ve used the carpet
cleaning service . Very professional people
in the office with follow up on the set appointment. The tech that came to the
house was very polite and knowledgeable
about other services the company provides.
The tech called on the way. Way very respectful of my house and wore shoe covers and the work made my carpet look like new.
The Technician (T.J) was fast, friendly and gave honest advise. My time slot was 10am-1pm, 15min after 1, I had to call and see if someone was still coming. They advised me he was running late and could possibly do 2pm or they could reschedule my time to 3-6pm. I felt like I had bothered them for expecting someone to be able to make a 3 hour window. I felt I should've been offered a discount or something for my 3 hours of waiting not an annoyed CSR.
Very professional! The technicians explained everything, were respectful of our house and belongings and worked quickly to do a fabulous job cleaning our carpets!
Professional work, very courteous staff.
My rugs always look like brand new. The technicians always take special care when doing our carpets. When we have the resistant treatment applied to our carpet, our carpet stays cleaner longer and cleans better because if it.
There is no residue to pick up extra grime and the carpet and house smells fresh.
For the last 8+ years I only call on Zerorez and I always recommend Zerorez, hands down.
Victor and Corey have been the technicians for the new house we are moving into andd also the house we are selling. I couldn’t be more satisfied. Thank you Zerorez! Sincerely, E. P.
Fantastic service. My carpets looked brand new. Excellent customer service. Great product.
You do a good job and the rugs dry quickly.
Carpets look new once again! Will be using them again in the future
Your rep was a pro!
Our technician was professional and did an excellent job with our carpets. We have used Zerorez at least 6 times in the past and have not been disappointed. Carpets come out clean and dry quickly, no soggy carpets! There is no chemical smell after cleaning, carpets are soft and just clean. From a thankful Las Vegas, NV customer.
They all have pros and cons. Zerorez is more expensive, but bring their own soft water and their procedure dries faster. The gentleman that cleaned my carpets was very nice and did a great job.
Call ahead and right on time. Explained the bill and the process product did it leave an oder
Have used this company before and will use them again
Very pleased
Zerorez always does a wonderful job cleaning my carpet and upholstery. I used them for the first time on my tile and grout and it looks beautiful.
The professionalism of your team is unmatched with other companies providing similar services. Julian did an excellent job of assessing the job, describing the service options and then executing the work. Julian took great care to keep the spaces clean as this was a move out clean. Julian is an asset to your team.
I thought the service was great, and the staff was very nice. I wish they had a way of reducing plaster and stuff from getting to the floor after they open the vents. Spent the day vacuuming after they left.
Fast , responsible service
Everything, the people the product the professionalism 💗
first the professionalism that Julien displayed. he took what overtime was needed to do a great job. best thing about your product everything was cleaned & dried within hours.
Prompt and great service. Cleaning results have always been excellent.
Technician was professional and informative about the product and did a good job.
Professional service and technicians were super respectful and helpful, Best customer service I've seen in years.
I was very pleased with the service, Mr. Jose Ruiz (the operator) was very professional, work was done well and the office looked like new again.