based on 35753 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent work
timing customer services
John was awesome!!! Did a great job and got it done fast.
The customer service is top notch!
Your people seem to be well trained and do a thorough job!!
Arrived on time and did a great job. Carpets were dry before we went to bed
Great service, top notch.
Great customer service, tech did a great job.
They were fast, the carpets looks great. They dried fast, smelled clean and I’ll keep using them. Thanks!
First time we cleaned vents so we wanted to pay more for service to ensure a good job. Mentioned to service provider that I thought it was great about the deodorizer/ antibacterial for the vents only to be told that it’s an extra $10 per vent for that which is contrary to your website. Had to request clean up in rooms prior to their departure. We had to clean the house to get rid of machinery dirt on floors and dust/vacuum 3 days in row to get rid of vent debris. It appears your equipment may not works as intended.
I called for three bedrooms, and was told I would get the 3 room $99 special. After completion, I was speaking to a friend about it and they said the 3 room $99 special also included something like 100sq/ft of tile, but I was not aware of this. I would think either the person who took my call or the technicians would have said something. I would have used that to have the bathroom between the bedrooms done and if the results were good I would probably have scheduled the rest of my house tile to be cleaned (it is something I have been wanting to do), which is almost 4,000 sq/ft. Lost opportunity for additional business.
Carpet is clean and not too wet . Casey was careful and respectful . He was prompt and took the time to do a thorough job. Thank you.
How well the products work and the quality of service. Gary was excellent!! Make sure everything was done at the highest level!
The staff did a really great job.
They do a great job and pleasant
Hitting baseboards and leaving marks
I think is necessary when is finish the service put one soft fragrance like parfume.
the job was done professionally, timely and great value. Previous cleaners, the carpet was dirty within a month, stains coming back through NOT with zero rez.
I have used Zerorez for years. They have always done a great job and their staff are so helpful.
They did a fantastic job on my dining room chairs and area rugs! Made 15 year old items look like new! They were on time efficient and very pleasant! I highly recommend them👍🏻
The Technician Julian V was very polite and professional. He did a great job. He was fast and took extra care on trouble spots. I am very pleased with him and Zerorez. Dried fast and has held up well in the past. Great job Julian V.
You were prompt and professioal.
Sorry, I do not know how to recognize the difference between Zerorez abd your competitors.
Double Dose of Great Service: Dropped off a couple of carpets to be cleaned and also had them (Victor) come out to deep clean the toile and grout in my home... Two Words: PHENOMENAL JOB
The guys at the office (I assume the owners?) were very helpful in getting my carpets in and taken of and Victor was on time, VERY effective and did an amazing job on my floors.
After using 'other' companies ... I'm hooked on ZeroRez and will continue to use them.
Good job guys! Thank you
Good cleaning method and capable staff
Great sevice! Great workmanship! Great price. I was extremely happy with Zerorez and will definetly be using them in the future.
They did a great job!!! Certainly expensive though!
On time and worked quickly
No smells,no step on “crunch” when dry.
The man came right on time, was very efficient, and did a great job. I didn’t know that the carpet could look so good. He carefully explained how long we would need to let the carpet dry. He also did a fine job on the tile in the kitchen.
Very clean job well done!