based on 35756 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast , responsible service
Everything, the people the product the professionalism đź’—
first the professionalism that Julien displayed. he took what overtime was needed to do a great job. best thing about your product everything was cleaned & dried within hours.
Prompt and great service. Cleaning results have always been excellent.
Technician was professional and informative about the product and did a good job.
Professional service and technicians were super respectful and helpful, Best customer service I've seen in years.
Great service every time.
On time and professional. Excellent cleaning even in the hard to see places.
This is the 3rd time we have used them and will continue.
Representative was on time, expertly cleaned the carpet in a quick/efficient manner. Carpet looks great! Well worth the time, effort and money well spent!
Quality of work
They were on time very professional and answered all my questions. He even had me go and look at his finished work. I will use them again..
Prompt, my house smells great and the carpets look wonderful!
A thorough inspection of our carpet determined we needed deep cleaning only in some areas and the crew was very professional and personable.
Carpet was clean. Tech showed up on time and was efficient. I will use Zerorez again.
I was over charged based on the estimate. It wasn’t made clear that the area rug was not included in the estimate. I was under the impression from the explanation that yes they charge by square footage but also soil level hence an estimate but may be slightly more because of soil level. I was charged over $50 on the high end and $80 on the low end based on my “estimate.” I don’t mind that I over paid, but 100s of estimates are given daily from Zerorez $10-$20 above the estimate is acceptable, not $50-$80.
Your guys did a great job my carpets look amazing !
Very efficient and loved the way my carpet looked when they were finished
Friendly service, prompt and on time, great results.
Very nicely done. Thanks
After it was cleaned the carpeting looks brand new
Your office and field employees are extremely respectful .. Mike, I believe was the crew leader at the job done here. Well, he and the young man that was with him would be welcome in my home again to clean 2 other rooms that will be in need of cleaning in the future. Carpet looks fab.
Sincerely
Kat.
P.S.
I will check the box below ( It's ok to publicly share my name (and/or company) to promote Zerorez Las Vegas) However please respect my privacy.
Carpets came out very nice.
very professional
I have never had a problem booking an appointment, love that they confirm prior to coming, and seems always pretty punctual.
Everything went great from the scheduling to the appointment. Really appreciate you coming out a few days later to re clean a few areas. Great service. Thanks.
Your method cleaned my carpets and they look brand new!
Unprofessional technicians and not thorough. Had to go behind them and ask them to please do closets in bedrooms...
Hadn’t done any closets
Jordan and the Zerorez Crew Are Awesome!! Always the best!
From KJUL RADIO.
I thought the service was great, and the staff was very nice. I wish they had a way of reducing plaster and stuff from getting to the floor after they open the vents. Spent the day vacuuming after they left.