based on 35754 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great people working for your company. They did a fantastic job at a great price!
Several years ago my realtor recommended ZeroRez to me. I have a white carpet that is in great shape for it's age, but I had a couple of faint stains that I wanted professional help with. ZeroRez not only got the stains out, but the carpet looked even whiter. I was amazed.
Yesterday we had ZeroRez come to clean my dad's carpet. It is a dark tan color and it wasn't very dirty, but ZeroRez was having a sale so we had them come out. The carpet was so much cleaner and brighter. The sale package included 10 Sq Ft of tile. I had never had experience with tile cleaning and I always had my doubts about it. I was amazed that ZeroRez was able to return the grout to its original color. The home is 16 years old. And then of course, the most important aspect is that ZeroRez uses no chemicals!!!!
I will never let anyone clean my carpets besides ZeroRez.
Victor courteous, upbeat, professional. I am very happy with my clean tile, thank you, First name removed
Good customer service ... guys were friendly and arrived on time and did a great job
Great friendly service
The service.
The stains came out of the carpet and it did not take long to dry.
Both employees that were here were both professional, very informative and polite.
I was quoted $210.00 for the entire house. There were pet stains that I made you aware of and was told they would price that when they got to the property. Bottom line is I foolishly accepted your recommendations and ended up paying $660.00. I was assured the carpets would look great when it was completed and I many areas it looks almost as stained as it was before you came. I have used your company several times before, but after this I have lost all confidence.
Came early as their previous appointment had cancelled. When he arrived he surveyed the work to be done and did an excellent job.
The cleaning was excellent, as expected, but the person who scheduled our cleaning was unclear and confusing about the costs. When the cleaners arrived, they told us about additional charges that were not clearly laid out in the original call. We ended up having less of our house cleaned than what we had wanted--and paying more than we intended.
Awesome, prompt service!
Isaiah was great. He was very personable and made sure I was satisfied.
Great crew that does an amazing job!
Great! Used several times in the last few months as our 13 year old bulldog is in the process of kidney failure. Needed to have carpet cleaned due to pee spots. Would love a break on less than three rooms but having significant pet stains!
Did not get rid of spots. Too much up selling
Professional, very detail oriented, clean, on time - perfect!
Consistent excellent service
Professional service. The Rep. explained the details of the work and was conscientious.
Courteous and an asset to your team.
Floor looks so clean.
Thank you!
Always upfront with pricing and what they can and can't do. Don't make promises they can't uphold. Friendly, professional and gets the job done. This is my 2nd timing using Zerorez and I'm happy with the service I received both times and I will definitely use them again and refer them to friends and family. My carpets look great!
I have always heard about the amazing work Zerorez does and how well carpets are cleaned. My carpets only slightly looked cleaned after they had dried and I only focused on the high volume areas. When I called I was not told that there was a special first-time rate and I was okay w that due to reviews I have heard but I think I'll do some more research next time and go w a different company.
Great price and great service!
My house smells like dirty water, I’ll never consider zero Rez again
Cleaned quickly and professionally without harsh chemicals or flowery odors as my family is allergic. A light citrus scented cleaner was used and by the next day the smell was gone.
The carpets look great!
Friendly staff and carpet looks great! Price was a little high but maybe they offer discounts on next service. Would use them again! John was great !
Professional employees. Excellent product. Very pleased.
EVERYTHING! Friendly, knowledgeable team members. Very professional. My rugs came out looking like new! Thank-you!
On time, worked fast, carpenter were cleaned very well.
Good Service and Customer Service , except this time , forgot to clean walk-in Closet , Misunderstood that I wanted it done
Fast friendly and good service.