based on 35847 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets were cleaned incorrectly they were left wet they were cleaned at 9 am and at 2AM they were still wet. I get on all fours and my hand gets wet and my pants are wet at the knees. How could the dirt be extracted if the water wasn't. My house smells very musty and damp. I had to go to wall mart and by a couple floor fans to help dry it despite running the heat and AC. I had to change positions of the fans all night so sleep. I reached under the carpet at the junction of the tile and carpet and the pad was extremely wet. I have used you many times and i know that by late afternoon they should be dry. My house smells musty and horrible upstairs
Michael was very professional, Informed and worked in a timely manner. He was great, I spent more than I planned with his sales skills but I’m happy with the job. Carpet is so smooth and clean I slipped in my socks. Looks and feels brand new.
Professional service. Very detail work. THANKS Michael!!
Did great job! He was very professional!
Rey did an excellent job explaining everything and the cleaning job he performed is above and beyond. IT LOOKS BEAUTIFUL!!
fast and efficient
The technician was wonderful and he showed up on time.😀 he did a wonderful job. I referred your company to my daughter.
Second year with Zerorez and second year with excellent results. Our tech, John, very outgoing, courteous and knowledgeable of your product. Took all of one and three quarter hours to complete house of three bedrooms of carpet and tile throughout the remainder of house. Highly recommend and definitely use in the future.
Great communication and excellent
Service
Always very thorough in checking for heavy traffic spots & stains.
Service and results
We love the work that was done by Zerorez. The young guy was very nice and knew what he was doing. I have posted it on Next Door Neighbor site. I would use them again, for sure!
Very nice
Service was awesome, technician was friendly and knowledgeable, asked our opinion of the finished service. My carpets smell and looks clean
Julien was amazing! His attention to detail and care was second to none. Wonderful service! I highly recommend using Zerorez for any carpet needs in the future. Will definitely recommend to all my friends and family.
Great customer service and quality of work!
1st time using your services. Tech Eric did an excellent job & explained about your specific solutions used to clean carpet & safe for allergy prone people like myself. What was great that the area rugs were not soaked & dried much faster than other carpet companies with very little odor.
The customer service & ease of an appt was amazing
The team sent over were amazing! They pulled so much hidden dog hair out of the carpet from the previous owners' dog, I couldn't believe it. They were professional, efficient, and even the neighbors wanted them to give quotes! Zerorez was recommended to me by friends and colleagues and I definitely see why. I will be using your exceptional service in the future and recommending to anyone I can as well. Thank you again.
Always prompt, courteous and thorough!
The employee who was sent to clean my carpets was extremely knowledgeable and professional. I only have 3 bedrooms with carpet and he was in and out quickly allowing me to go on with my day.
All the reasons one would be happy - on time, very friendly and clear explanation of services, excellent cleaning done
The look of the carpet & tile exceeded my expectations. The no soap or shampoo technique is of major importance. The service tech was entirely professional. Was able to book the cleaning quickly.
It was clean and the carpet wasn’t “crunchy” from leftover soap! Tile looked great too!
The carpets felt fresh once dried and the air in our house smelt fresh after the air ducts were cleaned.
Kevin was very professional and through he did an amazing job on the Carpets.
The cost of the service was quite affordable and still came close to the quote that was
given to me over the phone.
excellent
great company
great service
Rae did a great job.
Love the pet deoderizer!
Carpet and chair look brand new.
TJ Was fascistic!!!!