based on 36819 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and wonderful Technicians
The gentleman who did my service TJ with a beard, was absolutely GREAT! Great cleaning, great lessoning skills, lots of smarts, the best you have sent me in the last 15 years!
I don't know who I talked with to schedule my appointment, but first I said I wanted 3 rooms for $99, after further discussion I said 6 rooms for $99/each, plus a couple extra areas.
When the technician came out the order was 3 rooms for $99 plus 2 rooms at $45 each. I told the technician that I had ordered 6 rooms at 3 for $99 each, he said there was nothing he could do to change the order.
The technician did do a good job, who ever set the appointment got it wrong.
Speed of cleaning and excellent results
Technician was on time and very, very professional. Did a great job.
the techs were friendly and they did an awsome job
Zero Rez does a great job on our floors. They are also very professional and clean.
This was my first time and absolutely loved it. The process was explained to me by Victor and Casey. They are so professional.
As a home staging professional, I appreciate your staff's professionalism, arriving on time and doing a fabulous job making the carpets "sparkling" clean. The gentleman was friendly and knowledgeable about the different materials the carpets are made of. Thumbs up!
I think it would be better not to try and sell other services if the homeowner has already made it clear that they, for example, are only interested in the $99.00 3-room special.
Price and quality
friendly, punctual, efficient. carpets look great!!!
Carlos came out to clean our carpets, which came out great, and we had him give us an estimate for porcelain tile and grout cleaning.. the following week he cleaned the tiles and wow! They truly look better than they did when we had them installed. Carlos was so knowledgeable, professional, and a joy to work with. We would definitely recommend them for any type of floor cleaning.
had my carpets cleaned ,I just want you to know this cleaning was not as good as my previous cleanings ,It looks the same as it did before it was cleaned .
Always have had good luck, with this company this time, I felt it was not the same thorough cleaning I have gotten in the past. , I am sure they did their best considering.
All in all I was happy with Michael j I’m still awaiting my rugs to come back from cleaning thank you Name removed dambrosio
Quality customer service
Love
Make sure you make it in your service window hours.
They are clean and have no left over odor
Zerorez has cleaned our carpets for years, always a great job, carpets look new.The service is above all, they do the job right, and very courteous Thanks Name removed
Fast, efficient, clean carpets dry quick and results are amazing
I am happy with my results of the service of Tracy. However the office never called me back to confirm a partial refund. And I never received my 2 cowabunga bay reward. 😪
We have had you company several times clean our carpets. We like the job your employees do. Most importantly we love the results in particular The cleanliness of our carpets!!
Please call me at Phone number removed. We still have a few stains that did not come out. Would it be possible to come back out and give the area a second treatment?
Prompt on scheduled time , price was very in line for services that was needed ,, professional service and advice that I needed for the job ! I have used this company 2 times previous to this one ,, so of course I trusted them for this past job ! Well pleased ! ✔️
Nice job. We will call u again when we move downstairs early next year & agree to some sort of schedule
That it is high-pressured water.
Great customer service from Derrick and how the carpet looks after it was clwN
Very professional business. We had several stains on various areas of our carpet from nail polish to pet urine to hot chocolate. It was all able to get out! Our tile and grout look like new too! Very reasonable prices.