based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything went well and the young man knew his job
The service team was on time, were efficient, offered helpful advice and, in general, were great to work with. Will gladly use Zerorez the next time I need my carpets cleaned and treated.
Associate was rude and didn’t do a good job
Carpet is (amazingly) back to original color. Other cleaning companies never accomplished that. House feels so clean and fresh.
Very good results. Carpet dries faster, no excess moisture. My carpet tech was amazing and very nice.
The gentlemen that came were knowledgeable and basically neat - we had a little incident with a newly painted wall. However, we were satisfied. Would use the reasonably priced services again.
The Service Tech was On TIME, polite , very professional, explained everything prior to starting the job and guest what our VERY VERY SOILED carpet track ares became clean which we thought wasn’t going to happen.
Why to go and you guys now have a carpet customer for LIFE.
We had our carpets and travertine floors cleaned... Great job!
I waited to rate your service for a week to see if my stains came back they did not come back I am extremely happy with the services provided at my home I would recommend you guys in fact I have to a coworker the gentlemen that we’re at my house were professional and polite
Quick, effective, friendly service. Very professional and timely. Also respectful of property and time.
very careful not to damage anything in our house. Knew what he was doing and completed the job in a reasonable time.
It's not too wet. Nice clean
Angel was very thorough and confident! And a pleasure to have in our home!
Very efficient
Side looks worse than before the so called cleaning dark spots, streaks we are very upset
They call me before they came they were on time they ask you anything else that I need it and everything was perfect
The professionalism of your services provided
did a great job and got my kitchen grout tile cleaned for free
Always a job well done. This time they mopped up the water that was there after they cleaned my rugs.
The techs are courteous and know their stuff. They are on time and careful. I have used them for about 5 years now.
TJ did a Great job! Everyone should ask for him!
I like how your products clean the carpet well and it dries fast.
The professionalism
Previous used their services and have always had good results. Although I feel like this one was a bit rushed considering the areas the technician covered. I will still use their services but will request a different technician at the next go.
Quick dry. Very pleasant employees.
The service technician, Major, was great! He did a great job getting stains out of our carpets. He also gave me great tips. I will definitely ask for him for my next service.
Quick scheduling, reasonable prices, and clean carpets. Pleased with the job.
The technician talked me through what he was going to do prior to working through the house. He was quick and made sure I was satisfied before he left. Paying was easy too.
attention to detail and the friendly and knowledgeable people.
Service was excellent. Employee did a great job in good time.
Quality of work