based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech barely spent 40 mins in my house. Didn’t make any attempt to move even the lightest furniture. Didn’t take his time. Offered to “deep clean” my carpets even though they are new. I consider zero rez a premium service and it definitely did not feel like that the day of service. $250 dollars for 40 mins of work. I will definitely be using a different company next time.
Price was not as anticipated. Up sell to get carpet cleaned
There was a cancellation and I was offered a two hour earlier appointment which I accepted. The tech was polite, courteous and professional and explained the add-ons available and their costs and what he recommendhed for my particular problems. He was efficient and careful with his equipment. A definite POSITIVE and Zerorez should hope all its Techs were as thorough as the one that serviced me.
HE DID A GREAT JOB
Very easy to work with and always happy with the results.
I was extremely happy with the job they did on my carpeting of all the rooms in my home. I would recommend them to everyone; my carpets look new again.
Very good service
Professional and prompt.
Techs are very friendly, courteous & understand your carpet cleaning needs.
Very good job on the carpets. And totally loved the job they did cleaning my stone tile floors. Excellent service and attention to detail
From start to finish, exceptional service and results. Carpet smells and looks amazing! Thank you Zeroez! We will use you again!!
Our Service Tech was extremely knowledgeable and explained the entire process. He was efficient and respectful. Couldn't as for better service.
technician was very helpful
people at phone not very helpful when i called number from newspaper ad
Really like Zack and will use your service again. He was fantasitc.
EXALENT SERVICE
Very professional
Your technician is very friendly and knowledgeable. They are always on time and one time even a little early. Our carpets have a clean smell and look fantastic.
Know soap or other products added to the water.
The tile cleaning left area marks on the floor.
I like that you do not use a lot of chemicals to clean. The carpets & furniture look almost new & No residue or smells.
Victor did an amazing job of the carpets but especially our sofa & chair. Our cat had urinated & pooped on the velvet furniture & he was able to get rid of the stains. I see no stainer smell. I was afraid it would not all come out but it did.
He put a protectant on the furniture which should make it easier to clean if any spills or accidents.That did have a smell until it dried.
He was on time, very personable & did such a wonderful job.
A technician Will I hope I spelled his name right was fabulous I will request him the next time that A need carpet cleaned at my home !!!!!!
Very Happy with service by Will and his partner, and the scotch guard they put on!
Just go over it a few more times to ensure the urine gets removed
Steven was terrific working around the the problems this job entailed. Job done is excellent!
Techs are courteous friendly and do a good job
quick and efficient
Corey was great. He was on time, very friendly and efficient. Answered all of our questions and did a great job. I have already recommended your company to a co-worker named Roger Gojar. I am sure you will be hearing from him soon.
Our carpet came out looking great once it all dried.
Once my cleaner arrived the quote was higher than quoted on the phone. Then after he shared it would be $200 ( $83) over quote, he asked me for an additional $6 so he could meet his commission for the day. I agreed but found it very off putting
It did a very good job of cleaning my carpet after two kids spilled on it
Convenient and price