based on 36815 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
So far every area looks good
Work is done well and in a timely manner.
Friendly, professional, clean, efficient, knowledgeable.
Great service. Friendly. Price quote didn’t change.
Stains were not removed and were actually made worse. Greatly disappointed. Paid a substantial amount of money and didn’t get no satisfaction.
Steve Messer - friendly, informative, and does an excellent job of carpet cleaning. Next up, my kitchen, hall, bathroom tile. 👏👏
It took three days for the carpet to dry
Victor, the technician, was great. I like how the carpets dry so fast, and the protectant helps me clean up my pet's stains easier (I think).
Carpets came out very clean, no residue and carpet dried very fast. There was also a very pleasant citrus smell.
Service technician was on time. Did an amazing job cleaning the carpets. He explained other services. I like the fact that after the carpets are clean they’re pretty dry not soggy wet
Your system does a very nice job and we love that there’s no residue. Your staff has always been very friendly and professional as well.
carpet in bedroom was soaking wet. It took into the next day to be dry even with three fans and open windows. Everything is very clean though. happy with results.
Not sure what he did, was done by 15 minutes after his 20 minutes set up, still smells like urine in the living room rug. Not satisfied by the amount charged, for stairs and carpet , my opinion, he went too quickly. Entire time at house less than 40 minutes!!!
Fast and great service. I do tell others about your great service and product. Thank you. I am not comfortable doing your video but I do like giving you this written information. Thanks for a job well done. ✅
TJ was great! Carpets look awesome.
When I called to inquire about setting up an appt, I explained that I just wanted my closet carpet cleaned. That’s all I needed. She said it was $35 per room. So I booked an appt. The technician came out and explained there was a minimum charge which would cost about $100. That certainly wasn’t explained to me on the phone whatsoever so I was a bit upset that it would be more than I was told on the phone. The carpet came out great so I was happy with that. Just not happy with the price told to me in the phone especially when it wasn’t explained about the minimum.
Our service guy was amazing, timely, and Thorough. I would recommend him any day of the week
Professional and focused
Timely manner
The carpet looks great
This is the second time i have used your company and have been very pleased with the customer service to the technician , Steve was very professional and got the work done in a timely manner , you’ve got a customer for life . Thanks Zerorez
T.J. was wonderful. He worked hard to eliminate stains and succeeded. Thank you T.J.!
Your technician Victor is a womderful representative of your company. He was prompt, efficient, and did a terrific job in cleaning out rug and tiles. We definitely will call for him when next we need your serices.
Recommend by our carpet salesperson. Did a great job on the stain left by our dog. All gone
Fast, efficient, friendly!
did a fine job
Quick and efficient and I didn't even need to be there!
I liked the young man who came to do the work and the quality of the cleaning.
There are no harmful chemicals used and no soapy residue.
This was my 3rd time using Zerorez to have my carpets cleaned. Every time I have used your company, the guys that have shown up are always extremely friendly and professional and do a great job. I appreciate that so much.
Technician did a great job. My sectional couch looks brand new despite being 10 years old.