based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tracey was great: arrived as sceduled, polite, courteous. Excellent service and outcome.
I paid almost $200 and once it dried, my carpet looks exactly the same, even worse in some spots -like if the dirt was just brought to the surface and left there-. I paid extra for professional deep cleaning or something like that for one area but I didn't really see the cleanliness there.
Another thing, I don't know how long it's supposed to take to clean with your method, but previous companies I hired, completed the cleaning in about 90 minutes. Your guy did it in about 40 even with the deep clean. Maybe that's normal for you, idk, but I'm definitely not satisfied.
Been using this company for many years. Had my new very soft carpet cleaned and as always fantastic job. The tech was very knowledgeable and super polite.
Steven P did a super job cleaning our carpets.
Very professional and thorough
Good job always...polite, friendly and on time tech...Steven Paul
Professional, friendly technicians and got the big job done quickly
service men were very professional!
Awesome job!
The technician did not have a mask. I gave him one.
The technician tried to push all the scotch guard ect., after telling him NO several times
I said I wanted NO chemicals in my home.
He brought in the "orange spray" when I asked him what was in it he stated "oranges"
He called his dispatcher and the dispatcher gave me the chemical name. It has low toxicity.
I clean with only white vinigar in my home. I do not clean with ANYTHING EXPECIALLY SCENTED!
The technician did not honor what I was quoted on price when I scheduled my appointment.
VERY DISSAPPOINTING...WONT CALL AGAIN.
I really like the deep cleaning products.
Did a great job on our carpets!
I like not putting soap into my carpets. Zerorez leaves my carpets super clean and pleasant to the touch. My technician Daniel was professional, personable, and excellent at his job. He worked hard and really seemed to care about my satisfaction. I would definitely request him in the future.
Very professional and friendly. Always goes over what they are going to do, gives me a break down on prices, and what break I will receive
The service technician Major always does an awesome job and the carpets look great!
very prompt; did great work; very polite and it looks great!
Good service
Great results! On-time. no hard up-sell, very friendly customer service and technician ... and the job was done as described.
Once we made a decision on what we wanted to accomplish the team went to work immediately and did a great job. We are very pleased with the results of their work.
Victor gets stuff done! Our carpets and tile are squeaky clean.
Derek did a great job!!!
Cory the tech was awesome at doing the job. Great prices from you guys and also helpful with tips on deodorizing my carpet. Thanks.
the technician wanted to charge more than what my estimate was for without being informed and also had to ask to reclean patio furniture a couple of times because visible dirt was left on the cushions
There was no chemical smell, my furniture came out beautiful. The techs were friendly and professional
you show up on time and do the job quickly
You guys are able to get our white carpet CLEAN!!! And pup stains gone! Much more so than other companies we used in the past!
Very professional and knowledgeable
Your people were great. Steve M and Daniel were excellent.
I like how new and clean my carpet looks. I been getting my carpet cleaned for years and this is the BEST company that has it looking like I ordered new carpet. Thanks to your company, I will be using you all from now on.
Removed orders from carpet and furniture. Dried quickly. Service tech was awesome, knowledgeable, answered all our questions, worked quickly and throughly.