36815 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very courteous and professional. My carpet looks brand new!
great service and great technicians ............. and great quality and price
Tech was very professional. He walked my house with me explaining different options that were available and some that I might consider. He was very friendly and had an upbeat attitude. He did a great job and was very efficient. He thanked me for using Zerorez when leaving. He cleaned up and one could not even tell he had been parked in front of my house.
GREAT JOB
Everything was great.
Isaiah was our technician. He arrived on time, was very courteous and polite and explained everything he would be doing with my rugs. My rugs looked beautiful after he finished cleaning them. I would highly recommend Zerorez and Isaiah
EVERYTHING!!!
Have used Zerorez for many years. The carpets look great after and the drying time is minimal. Their employees are always pleasant.
TJ did a great job, was punctual, polite and very informative.
Quick efficient services. Excellent cleaning of carpets removing stains
Disappointed that the stair landings were not cleaned as well as your last visit.
Always always polite professional and knowledgeable about service to be provided
The carpets look great and Cory was very efficient! Always had his Mask and cleaned up the dampness on the Tile, which was a first.....
Major was very helpful, and had a great personality.
My carpet is old he did the best possible cleaning.
Looks much better.
Great customer service - very prompt and very courteous. No odors from cleaning furniture as well.
Clean Carpets, Friendly Tech, quick and easy to arrange.
Your technician was great, really an outstanding person. Liked him immediately, Great guy.
EVERYTHING! Class operation! Ecological & efficient.
The upholstery we had cleaned looks great! The technician was courteous and explained what he needed to do and how long it might take to dry when he finished.
Technician was awesome and very knowledgeable giving us pointers on how to care for carpet
Everything was great! Tech was awesome. Easy to schedule. Price was reasonable. Carpet looked fantastic after 😁
Carpet looks great. Feels good. Very efficient. Always here when they say they will arrive. Excellent!
I was absolutely satisfied with carpet after being cleaned. It did not have that heavy perfume smell. It smelled fresh and clean. I feel my pets are safe on the carpet. The gentleman who did my carpet was prompt, professional, polite and very knowledgeable. He satisfactorily answered questions we had. I will definitely call Zerorez again for my carpet cleaning.
Thorough and friendly service!
The person that came had the cell that fail. Talk a person in the office who was worried about getting paid and wanted information so you could get paid. I did not receive any information that the person in the office said he would send by email. He should take lessons from the person who did the carpet on how to treat a customer
The rugs look better than i thought they would be. Nice guy.
John was GREAT, very nice and respectful. Carpet feels new, soft. Not stiff like other companies leave the carpet. Our tile floor looks new as well.
Steve was extremely nice and professional. He did a great job and was in and out in a timely manner. Our cheapy carpet looks great and the pet smell seems to be gone. Now I just have to keep the dogs away and family to take off their shoes!!!!
No soapy residue on carpet! Carpets are soft and luxurious when clean. There is a fresh citrusy smell when done. Tile cleaning is amazing! And no pressure sales.
Basically, a very good job. My wife however was not totally satisfied because there were some spots left after the carpet dried. She suggested to call back for a spot removal appointment.
Fast and considerate of requests