based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Will did a great job the next time I will use you again tha k you. Pat Last name removed s
Professional
No BS
Friendly and prof guys
Great price
Service was on time and prompt. I did not personally see the end results but speaking with the technician he advised on work recommended and offered a portion of cleaning at no charge.
Tracy was a consummate professional and handled each task with intent and studied diligence.
He was neat, clean and respectful of our property,
My technician Victor worked efficiently. He was detailed in his explanation of the service I was going to receive. Victor has a great energy. Furthermore, the carpets look a thousand percent better.
great service and results
Stains didn’t come out like they have in the past
I appreciate the time Victor took to explain the cleaning process for an area of the house where our small dog likes to do her business. We opted to do the level 2 bio cleaning in that area, which has made a huge difference. The area is clean and fresh again.
Just a great job all ways round!!!!
Michael was professional, polite and did an incredible job on our carpets and area rugs. I will never use anyone else again. The best carpet cleaning we have ever had!
Carpet came out great
Excellent service
Tech arrived earlier than planned---- did a fantastic job--- will no doubt ask for him on next visit (Major)
Appointments are easy to schedule and the staff are very professional and friendly.
Everything.
Professional. quick and on time
Always do a great job!
The job was fine, but it felt a little rushed and I was hoping for a little more above and beyond type treatment.
The drying time and no sticky residue on the carpet. The carpet tech was very efficient and friendly. Overall just a great experience.
Worker was friendly and efficient
You’re technicians are always friendly, thorough and do a great job!
The Tech's Steve and Jessie were the best! House has never been cleaner!
After the technician left a few hours later I noticed that the weatherstripping along my security screen door was torn, which I believe the hose rubbed against. I called this into the office and left a message. I received a call back on Monday sent them pictures of the damage and two weeks later I have not heard anything back I know this was accidentally done but I would like to get some money for the weatherstripping that’s all I’m asking. The door in question was only 14 months old
The problem areas looked very slightly different was very disappointed
The carpet dried fast not as wet.
Have used Zerorez many times and each time it has been great
TJ was very helpful and polite
Hi, We had Steve on Oct. 22nd,2022. He did an excellent cleaning of our carpets. I
would highly recomend him to anybody who wants a thorough carpet cleaning. I give him an A+
for his service. I could not do his survey on my phone. Name removed
The actual cleaning of the floor and tile was good. However, our walls on the stairs are all scratched up. There are lines on several steps where the paint was rubbed away when the carpet was being cleaned. I am able to provide photos. The paint was normal and not removed before the cleaning. I am not happy with the service because our stairs actually look worse now compared to before the cleaning even though the carpet itself is now clean.
Respectful technician, great attention to detail.job well done and exceeded all expectations