based on 39679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like how new and clean my carpet looks. I been getting my carpet cleaned for years and this is the BEST company that has it looking like I ordered new carpet. Thanks to your company, I will be using you all from now on.
Tracey our technician was great. We are very satisfied with the service.
Being more upfront about the time the service is scheduled for being only a time frame and not a guaranteed arrival time.
Technicians came early and did a thorough job
Professional people and thorough cleaning.
Eric did a great job, went above and beyond to get a couple of hard stains out.
I was just disappointed, when I had answered an ad for cleaning at $99, and when he was done it was $111. One of the excuses for charging that amount was “we do charge sales tax.” Well, it was not a sale, it was a service. You need to come up with better excuses. He may have told me the total charge, but not loud enough that I heard it.
I've used your service for years and you always make my carpets look new!
My carpets came out very good.
Kind, efficient and expert service.
I had received some very old furniture from my mothers home. Two wing chairs and a couch. All very old yet so beautiful. The service was great. The gentleman cleaning it was very careful and did a decent job but, left some "streaks" that became apparent the next day. They came back and fixed it promptly. I am impressed with the fast reaction and they were so polite too.
Highly recommend them!
Polite, efficient, gets it done! No soap left over...
Your service person left lots of foot marks.
Confirm your prices.
Professional and do a good job
I am very pleased with my cleaning service and T J was prompt and helpful, so friendly, I will use your service again and recommend it to everyone
ZeroRez did a fabulous job cleaning my area rugs. There was/is a visible difference and as explained to me, they dried quickly without there being a lot of water. I will definitely use them again. Ricardo is who I dealt with both for an estimate and for the work.
Have the technician carefully remove the excess sealant after cleaning grout and tile.
The floor looked great after cleaning but excess sealant was smeared over the clean tile. Leaving streaks for me to mop up after drying….
no strong chemical smells
Knowledgeable service, completed ahead of the scheduled appointment. Carpets and area rugs done perfectly and dried fast.
We were really happy with the service. Our carpets look great, and we were really impressed with our grout!
Prompt service.
Product does not leave A residue
Super responsive and very easy to coordinate service. In-depth explanation of all available services and a complete cost breakdown is provided to customer prior to the initiation of all work. Protective corner covers are used throughout the entire work area to ensure no damage is caused to any home surfaces/ structures by the long steam hoses. All work was completed very thoroughly ... and expeditiously. The technician (Kanoa Manalo) was courteous, friendly and very professional -- a true ambassador for the company and its services. Overall:! exceptional experience.
#1) You get our carpets super CLEAN with none of that residue that makes them get dirtier faster.
#2) Your service staff is AWESOME. Every single technician who has come to our home has been professional, pleasant, and inspires trust. (I don't worry about them being in my bedroom alone with my jewelry box.) Derek, who cleaned our carpets yesterday, was among the best. And that's saying a LOT considering the technicians who have been here in the past. ALL great!
#3) In today's world, we'd all like everything to be a lot less expensive. We actually think the price you charge is fair. Not cheap, but fair for the value we receive.
Will we use you again? Heck yes. Will we recommend Zerorez, we already have - a LOT!
Quick and professional! Will is super nice and knowledgeable! I will def return with my business!
I’ve been using zero Rex for about five years, my carpet looks and feels like new when they are done. This time I had my time cleaned, I was pleasantly surprised at how well it turned out. I can tell what color the grout is.
Ease and flexibility in scheduling!
Low cost, good work, and competent workers.
Promptness, thoroughness, value of service provided and professionalism of your staff. (Major was our last tech and he was awesome)
The techs really know what they’re doing and they work hard to make it right. My carpeting and tile looks great
Your people were great. Steve M and Daniel were excellent.