based on 36814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets are well taken care of by the technicians.
We have used Zeroez many times. This time however the carpet stains were NOT removed, the carpet was SOAKED for DAYS and we did not notice much change in the cleanliness. I was very disappointed. I did not call in as the carpets were way to wet to be redone.
Did not clean closet, carpet was completely dry. Stairs usually look much better. Did not move beds in bedrooms, I should have supervised more closely. Tile test area came out incredible.
Friendly and effective service. We were very happy.
Very professional and well managed.
Your service man was very efficient, fast, and knowledgeable about your system. Service was done very fast and without any delays or problems.
The cleaning was fine, but we were quoted 260 to do the upstairs. The first tech (Steve, who's awesome) wanted to come two hours early -- but we already had workers in the house. We got someone else later, who didn't wear a mask, and quoted us almost double what we'd been quoted on the phone. Then he said he could do something by hand with a spot bot type thing. We've used you guys before, and the quote was close to spot on. This time, I got less than half done what needed to be done for the quote. Disappointed in the difference. The rep who was over seemed a little confused and kept offering to do services we told him we couldn't afford that day. It was very confusing altogether.
Service agent was fantastic!
We had our carpets and Tiles cleaned and they did a great job.
Good results, reasonable prices, professional and knowledgeable techs.
The representative who visited our house did great work. He was professional and courteous. I will use your service again in the future.
Tech did very good job. He arrived on time and work quickly and I was able to make my T time :>)
Lots of stains or just dirty carpeting reappeared. Very disappointed.
Fast efficient service, carpets look great, service guy Victor was very helpful!
The technician was on time and did great work.
Carpet looks brand new!! Michael was friendly and did an excellent job!!
Arrive on time, polite, ask what you want done, complete work quickly and thoroughly carpet and sectional look great
Quality of service, great communication and reliability
Isaiah arrived on time, explained the process to us. I asked if we could add a hallway and one additional room - no worries, he added them and dove right in.
We think our carpet is the original from when our condo was built, as it seems to be of exceptional quality. It remained damp for about 8 hours, but once it was dry, and we were able to walk on it with our bare feet, we could feel the incredible softness and plush fiber of the carpet. Isaiah did an excellent job! We will definitely be using Zerorez again!
Service professional job well done. Prompt and easy to do business with. Service tech knowledgeable and friendly. Thank you.
Always excellent and great service.
very good service. Pleased with product.
Yes
Just bought this house and the previous people never moped so the floors were gross. Now they look great!
Ad off the Chet show in KLUC.
Always super responsive, polite and affordable. Corey was great!
Best carpet service ever
Huge sectional looks almost brand new! Thank you so much!!
Very efficient and did a great job!
I am very happy with the work I had done..