based on 36814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great
First and most importantly the technician did a marvelous job cleaning our furniture and large area rug and he was very friendly and timely.
Good price, great customer service, great representative to do carpet
Excellent service and results.
Our technician was vey professional and very nice. I am a first time customer and was very pleased with the service. Will call again when I need service.
Nothing to add.
Clean, eco-friendly products
Excellent service as always from friendly and helpful technician!
Our carpets looked like new!! The technician was very friendly, had helpful suggestions, and did a thorough job.
Prompt service, very knowledgeable and kind service technician.
The carpet technician was friendly and efficient, I don’t have a problem with him. However once the carpet was dry and we replaced the furniture we saw that the area in front of husbands chair is still stained . I’m not sure that the product is capable of cleaning simple stains made by shoes which were worn outside.
Everything
The clean will and smell great, plus the carpet remains soft.
Great
On time, Professional, Made sure I was Satisfied with carpet cleaning and Tile cleaning.
GREAT JOB!!!!!
Tracy was extremely professional while he was in my home. He took the time to explain things to me and point out what needed to be done and what could be done next time. Highly impressed!
Wes and Will did a great job! They were friendly and were quick about getting things cleaned.
the rugs I had cleaned look terrific.
The technician Ricardo was very professional and knowledgeable. He did a fantastic job and we are extremely happy with work he did.
Excellent product. No mess or residue. Cory was very helpful and friendly, while still professional. I would recommend Zerorez to anyone.
Timely, professional and carpets look fantastic!
Have pets,like theidea of no residue..
Customer service and emergency response is outstanding. I called and they were available to come out to spot clean the very next day. The woman answering my call and the service technician couldn't have been more helpful. They saved my carpet from permanent discoloring. My initial appointment was back in May, 2021 to clean area carpets and master bedroom wall to wall carpet. I was very impressed again, with the customer service and cleaning results. I will only use this ZeroRez company here in the Northwest of the LV Valley. Thank you!
Marybeth W.
The guy who cleaned my tile was excellent and very professional. His name was Major.
Representative was very professional and did an awesome job!
Friendly service techs who went above and beyond expectations to ensure our satisfaction with the completed job.
Very happy with the results, carpet looks great and so was the service.
I was quoted a certain price for all of my carpets with the upgraded treatments, the tech gave a quote that was dbl the cost with the treatments.
It was like false advertisement just to get the tech to my house and BS me.
I was late on meeting, my fault, and the dog got out and they got him back,grateful for that,
but service and pricing is inconsistent and ridiculous for the cost to clean carpets with a brush and little bit of chemicals.
Ive used 2 other carpet companies that do the same job with the upgrades around 260 or so..
$480 to get carpets cleaned ? I dont care how they sell it, its shady.
Dontay Washington did an amazing job on our carpets and also he was very respectful and I would recommend him and next time I want my carpets cleaned I will request him.
Great ! And TJ was awesome. Thank you ! Mrs Last name removed