based on 39679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciated the time spend with our technician, ensuring that the options for cleaning was completely covered. It was easy to tell that he took pride in his work. An asset to your company!
My carpets look great and there is zero odor. With 4 dogs in the house, that is a great outcome.
Friendly. Professional. Carpets look great.
Great Service! Always on time! Highly Recommended!
The carpets look great especially the very old and dirty upstair and hallway. The area upstairs took much longer to dry. I would recommend zerorez . The technician was very professional.
Everything explained. Arrived on time with call ahead of time
Carpet is old and I hate it! I can’t believe how much better it looked after the tech cleaned it. It’s been cleaned before but never looked this good.
The person who came out did a wonderful job. Very professional and kind
Cory was knowledgeable, personable, and efficient. 10/10! We are so happy with how clean our tile is.
No residue on carpet and they get our carpets really clean
Full slate of services available to keep our home clean and fresh. Appreciate the hard work and attention to detail.
Wish there was specific packages for serviced known before the service person shows up. It seems there us a heavy expectation for service person to upsell, which we don't care for.
I get that's how it's done but it's not right. Next time may be your last.
They are ontime, fast and the carpet dries quickly.
the service man who came to my house did a great job
Staffing. Angel was knowledgeable about services and the materials in my area rugs. He was an excellent person to represent Zerorez. He was professional, courteous and knowledgeable of products & services available as well as what was better for my rugs.
Thank you
Elaine McMahon
Technician is always friendly and respectful. Great customer service. Quality of carpet cleaning is top notch.
Your availability, polite and efficient technician.
Great people, and great service!
Professional, representative's knowledge of services needed and friendly
Technician was polite, professional and a very friendly hard worker. He arrived ahead of schedule and finished quickly and to our complete satisfaction. Highly recommend ZeroREZ to anyone!
Daniel was very friendly and helpful!
Technician was very respectful and careful. Carpets and upholstery look new again. Will definitely use services again.
Steve was the best!
Quick dry & effect
Did a great job
Move more things to clean underneath!
Not cleaned very good and bad price for the results
The technicians did a good job and followed our directions.
The carpet had one pet stain area with odor. It took the tech more time to set up than it did for him to treat and extract. It did not help. The smell still lingered. As a former carpet restoration company owner, I expected more. I took care of it myself, successfully. My children own the home. I am the dog sitter and mother. They paid, I am here so I am making certain you know it was not worth the expense for them.
Area rugs look great, Cory showed up on time and was very knowledgable, he was easy to listen to as he explained the procedure..... HARD WORKER, Thank you!
Zachary G. was friendly, efficient and did a great job. We are very happy with our carpets.