36814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thanks for the great service! Will be using your company again!
Great customer service from the technician. Cleaned 3 rooms (and walkin closets) for a little over $100. Very quick and professional work.
I like that there was no chemicals used to clean my carpets
The carpets were cleaned very well and the pet smell was gone.
They called when an earlier time slot became available and when they got to my house, my mom, who was alone, felt safe and could not stop talking about how kind Major was. The floors were done so quickly and looked better immediately.
Ricky provided exceptional customer service skills and was so friendly! I LOVED the finished product! My carpets look more than amazing! I will always use Zerorez!
The carpets look new, fresh and there’s very little water that stays for days. Spots are completely gone. They’re the best!
yOUR GUYS ARE ALWOAYS THE BEST! i HAVE USED YOU SINCE THE DAY YOU OPENED. BEING IN THE FLOOR COVERINGS BUSINESS, I WANTED TO HAVE A GOOD SOURSE TO PROTECT MY CUSOMTERS INVESTMENT IN FLOORING.
I used Zerorez in Georgia and never had a problem my carpet is so so clean.
Thanks Zerorez.
They are very professional & do a great job
Gentleman, Tracey F. was courteous, very informative, neat and professional, I highly recommend him. I consider him an asset to the company.
Great service. Our tech was super friendly and very helpful. Thanks for another great experience.
I feel like a few spots were missed
Dec 2021
We were VERY HAPPY with the carpet and tile cleaning. They did such an amazing job on very old and very stained carpet. We will use them again and refer our friends and family.
Friendly, professional and efficient.
I am a loyal customer
I have been a client for a few years and I love how clean my carpet gets and it is not cakey/thick feeling. Every Zerorez employee were very professional, very kind and went Out of their way to get me the best price and the service was like no other. Thank you.
This was first time using them as a recommendation from a friend and from start to finish the technician was super informative and communicated every step of the way. He greeted me with a smile and was super friendly. He definitely deserves recognition. Couldn’t be happier with the incredibly clean carpet. I will be using zerorez again.
no soap left on carpet
Our office looks amazing! thank you for doing such a great job.
Efficient, on time, friendly
Carpet was left clean and revived.
Cleaning was done well, on time and efficient. Technician was courteous and explained the process.
Simply the best carpet cleaning in Las Vegas. Nice people too!
The Tec. did a great job.
Excellent Customer Service and cleaning is the best I've had.
Mike came into our home on Monday to clean our carpet and 6 recliners. I was able to see some of the body oils, hair. etc., that was removed by cleaning the recliners. However, if you think about it, they only clean approximately 50% of the average bedroom, because of beds, dressers, etc., but they charge you for the whole room. They don't clean by the square food, but they advertise $33.00 per room. I paid about 300% more, so make sure you get a written quote before they start. Will I call them again, probably, but I will get a better quote before they start.
A little expensive but worth it!!
The best carpet cleaning I ever had. I have very light carpets that’s had dirty dark marks from pets and shoes for a year and the stains and dirt all came out. Looks like new. The staircase was the worst but now it’s amazing and I can have friends and family over confidently. I’m so happy with the cleaning service and will always go thru Zerorez.