36814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your staff are always very professional, knowledgable and do a great job. I can always count on quality work from this company.
The two representatives that cleaned my carpet are experts in their jobs. My carpet looks great and I will have him back next year!!
The gentleman did a good job. My carpet had not been cleaned in four years. Thanks.
Certainly knowing, seeing that my carpet is clean. The fresh smell throughout the home. But the customer service the technician provides is zerorez greatest asset and that should never be discounted nor forgotten. Zerorez face is their employees from telephone staff to technician.
Nice clean cut young man
Your workers are the best. They do their work efficiently and effectively. I have used their services several times and am very satisfied.
Personnel arrive on time! They are VERY Professional ! And they cover their shoes! And the
solution that is used works, made a difference in my carpets! Brightened them!
The guys that did the cleaning were awesome. The price was reasonable too
He seemed in a hurry.only spent 30 min here.
Great Job!!!!!
Everything was amazing!! Micheal and Gradirty were so professional, easy to talk too and kind
The service was fast, good and crew very knowledgeable
The carpet didn't turn out very clean.
The service was thorough and the representative was careful to protect areas that were not part of the cleanup. He was efficient, neat and quick.
Thank you Ryan.
Back bedroom looks poor. The servicing Technician
brought it to my attention. I guess I thought Zerorez
could do better than my Bissell carpet cleaner.
I was disappointed with the job completed on very short period of time!!
This was our first time using your service.Very impressed. Tracey explained what he was going to do.
The product that you guys are using is great. The service was excellent!
Cory did a great job.
Love that no chemicals are used in your cleaning process. Kinda pricey if not a special.
I like the biodegradable products. Your Technician was very knowledgeable.
We really like your services! The technician is always very friendly and professional!
You let us know when you will arrive. The workers are always very polite and helpful
You do a good job.
I do think that $122 is too much for cleaning a small love seat.
service was good a little expensive
I really liked the technician who gave us service. I have used zerorez before and I want to comment that you have left a dirt line at the edges of my carpet where it meets the wall. I pointed this out to our technician...He worked on it and it was greatly improved. He said there was a special tool that would remedy this but he no longer had access to that. You should provide that to all your technicians as this would leave a much better finished product!!
I had my tile and grout cleaned the other day and it came out extremely clean. I was especially surprised at how clean the grout looked. Will and Myron did an excellent job. They were courteous and professional and both are an asset to your company.
The carpet were cleaned and didn’t take 72 hours to dry! The carpet was cleaned fast and efficiently. Ricky the technician was very friendly and professional as well as thorough in his cleaning of my carpet!
Our carpet looks amazing, thank you!
Carpets were treated and cleaned quickly and staff were courteous.
Great service
The gentleman that came was great. Removed a vomit stain from my carpet and it looks new. Couldn’t fully remove a red marker stain from my couch. Looks way better than it did before but isn’t fully gone. Find a way to remove red marker stains and it would have been a 10. Great job, nonetheless.