based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet service was GREAT! The two technicians were courteous and worked well together to provide a great carpet cleaning service! We've always had a good experience with Zero-rez!
The technicians knowledge and works very fast.
Job well done
Another job well done-I always recommend to others-I just wish there was a way to do edges better by baseboards but still satisfied
Great job!!
Promptness, excellent technician, good results
Your staff was professional and friendly
Fantastic job of cleaning my tile and grout. Friendly employees.
Very good job on carpet. It looks very clean and professionally done
Techs were fantastic! Prices are too high though to keep me from shopping!
Excellent service. Excellent cleaning, professional service at a reasonable price.
The technician TJ was great and zerorez makes my carpets look like new
The technicians were very respectful to us and our home. After our carpets were cleaned and dry, the high traffic areas still stood out a bit more than we thought they should. I called Zerorez and without hesitation, technicians were scheduled to come back to work on those certain areas one more time. They came out looking great. We are very satisfied and would highly recommend Zerorez if you are looking to get your carpets cleaned. They stick with the job until it is done and you are fully satisfied. Wonderful customer service!
I have always had a good experience when using your service.
Victor did an excellent job of cleaning our shower!
The technician explained how much more services would cost so he offered one discount if we bought a certain plan ! My carpets took way too long to dry!. He thought we should have our carpets cleaned way more often than a year !
Just thinking about how much more money he’d earn !
Angel was great and we really appreciated his timing, efficency, and knowledge.
Friendly, prompt, efficient, effective.
I made an appointment to get my carpets cleaned and they quoted me a price over the phone. Once they got to my home they started telling me that that price is not for a deep clean and started up charging me. I was not interested and just told them to do the cleaning for the price quoted. They literally took 30 minutes from start to finish and once the carpets dried all the stains were still there.
I always call on Zerorez to clean my carpets. Sometimes the carpets look bad in my eyes but the tech always assures me that he can get the stains out. And he does. I appreciate the professionalism and confidence of the tech (Talon) to leave me a clean carpet.
Carpet looks wonderful. Very efficient team. Thank you
Employees were very professional and the work done was of a high standard.
Quality products and service, and very professional workers!
The stain from a dog poop did not go away and the floor took 2 days to completely dry. To us that meant the worker didn’t tend to the poop stain and didn’t suck up the water as thoroughly as he might have. The worker was very nice otherwise. I’m not sure we will use this service again. Stanley Steamer always was able to get the poop stain out.
Excellent job as always!
Techs were very professional and did a good job.
Tracey was knowledgeable, professional, friendly, and efficient.. I will be using his flooring talents again.
The two men that were here did a wonderful job, and they were so helpful. I would reccommend them to everyone!
Dudes were very nice- professional and helpful!
The servicemen were polite and wanted to please. The floors were old and dirty and did not come clean with the first washing. We asked them to come back to clean again which they did and the floors were much cleaner. They dd not complain and wanted to do a good job which they did.