based on 36814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez did a great job. He was on time, friendly and professional. I've used them at home and at work and I'm always happy with the results.
The service was really amazing. You're service was above & beyond. Your technician was great. If I can give him a 10 out of 10 I would give him a 100! I will be using your service always
When he cleaned the tile, it was a 10 but when he sealed the tile it was only a 5.
I sealed the marble tile, it had a 1/8 of of an inch grout line, it smeared the marble tile.
I did it 14 years ago, when it was new, by one of those old-fashioned mustard dispensers, carefully and I did it fine.
Michael was very helpful and thorough.
Great service and even better customer service!
This is the second time I have used Zerorez and an just as happy as I was after the first. Their Tech are friendly, professional, and seem to really care about doing a great job for you. The house smells so good when they are done...none of that gross chemical smell. Not only do I highly recommend them, I wouldn't use anyone else to clean my carpets.
Did a great job.
The technicians are always awesome. Quick service. House does not smell like chemicals after. Great price with no heavy attempt to oversell.
The stain is still in my carpet and it smells so nothing was cleaned in my opinion.
Greg our technician was wonderful! His great personality and awesome customer service was refreshing! We will definitely request him again. The worked he performed was great. He did exactly what was asked of him.
Lots of carpet still looks the same. Urine spots as if not even cleaned
I am so happy with how my tile and carpet turned out! Will & Jasper were great and they went the extra mile to make sure I was satisfied with the clean. I will use Zerorez again and recommend them to family & friends.
Didn’t disappoint. The tech was great! We had the pet treatment and then the coating over the top. It’s been 48+ hours and the urine smell is noticeably worse then before the cleaning. I thought maybe it needed to dry further (maybe it still does) but I didn’t expect to bring the smell out more; the opposite actually.
Fast service, thank you.
TJ arrived on time, was very courteous and knowledgeable. He did a GREAT job on my carpeted stairs and I will ask for him when I need it done again.
Very prompt at appointment, discussed what I wanted, neat, and got right to work…
The job was done quickly and efficiently to my satisfaction.
Quick and ckean
Marcus was great! Friendly, on time and worked very efficiently. Thank you!
tracey was my tech. He was fantastic.very pleasent and very helpful and polite. Explained all the services that zerorez supplies. My carpets look wonderful he was here on the 19th.
The 2 guys who came were respectful and curtious and did a great job
I’ve used Zerorez for years and love their service!
I am very satisfied with the excellent job the the young man Ricky did for us. He was very
friendly, very well informative of what he was was going to do and gave us advise on the best way to care for the carpets. He was fast and efficient.
Great customer service, outstanding technicians and carpets that dry quickly .
Very pleased with carpet cleaning. Happy carpets dried quickly. Excellent customer service.
We agreed on a price of $99 for the same space you did the first time you came this time I was charged $172 and the spots I needed cleaning did not come clean
I have never used the tile / grout cleaning service offered before but the equipment did an amazing job of cleaning the tile and grout lines back to like new condition! I was very impressed!
Customer service was great.. Will and Jasper did an extremely great job!
No sticky residue from chemicals left behind!
Very efficient and thorough.
Will & Myron were the best. Very personable; very thorough, Wore booties when inside; set up the wall protectors. Overall they were a well oiled team. And the carpet looks really good. Many thanks.