based on 39999 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick service, friendly staff, excellent work!
I was originally booking the 3 room special on the website but had questions about unmentioned areas like bathtub and shower. i called and the rep was unable to give me an estimate but said tech would quote on site. When he arrived was friendly and professional and gave good quote for those 3 areas. i wasnt sure if my open concept living area was one room. He said was 2 so i wanted to add another room for the 35$ special as quoted on the website. he refused saying that did not apply even though still listed. he said $52. So was much more than expected. The other big let down was that the bathtubs and shower didnt even look hardly any better. even the bar soap scum where the soap was which was fairly new, didnt come off. so a wase of $45 for those areas. Also a spot in my hall about 2x2 that i pointed out before he started didnt come clean at all. it was a food spill that collected dirt. im sure i could scrub it out w a little soap and a towel. the other thing was the main walkway in the living room. After he went over it, i asked if that was the best it would look as it looked the same. He said could go over it again. That didnt help. Zerorez has come before and the results were much better last time. Not sure what has changed. our rugs were not really dirty to begin with as we dont wear shoes in the house. Also took about 11 hours to dry not 4-6 i was told. All in all it was about an 80% waste of time and money as the main things i wanted done looked the same. the rest was just part of the special. Doubt i would use again or recommend.
Service personnel. Ricky was great, answered all of our questions and worked efficiently.
Did a great job in our home.
We love Zerorez! We've been customers for many years. We brag on your company all the time!
Daniel was amazing! He did an AWESOME JOB!
Thank you!!!
An area was treated for pet urine and it wasn't entirely removed after pretreating and letting it dry. I paid WAY TOO much money to have that be the case and im extremely disappointed!!!
Service was very good. Steven explained thoroughly the process and floors were cleaned without a great deal of water.
Soapy residue stained my kitchen grout! Carpet doesn’t look any cleaner.
Responsive, professional, great follow-up, fair pricing
I loved that the Technician was on time and got right to work.
The carpet look great once he finished and it was dry within that day.
Finally it was very inexpensive as will.
I loved the service.
Jack did a great job especially on the couch he took his time and did a very thorough cleaning!!
Great service and excellent work
Great prices and specials and John did a fantastic job on cleaning the carpets! He is such a nice person - great personality and hard worker!
Used them for years. Carpet dries quickly and feels clean
Friendly, fast and knowledgeable
The technician took his time and did a great job.
Very thorough cleaning and the product used smelled pleasant.
Technician was straight, honest and professional.
Let customer know the cost of a synthetic rug is more than carpet. I felt bait and switched
Amazing job. My technician is great. He takes the time to explain everything to me. My carpets look great!
Great customer service!
Amazing outcome I had some heavy soil in on some of my carpet has zerorez an amazing job I didn’t think it would be possible to get it that cleans again
Your employee was very professional an called me before arriving to let me know he is on the way. The Steam cleaning machine made my carpet look like new again.
Thank You
Ray A
The tech Will did a great job
Steve was great. He did an excellent job.
Great service and results!
Prompt, efficient, and did a good job.
Great Service and explained things well
Now my carpet feels clean and fluffy. Thank you, Mr. Tracey. He was professional, friendly and fast while doing a very good job.
Prompt and professional. Thank you

Excellent cleaning service!