based on 36808 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, efficient, no chemicals.
Clean the floor thoroughly. A residue was left on the floor. I have washed the flloor 3 times so far. The service person was here a little over 1 hour and I was charged $427.00. That is outrageous
My off-white carpet has black smeared marks.
Have used your service for several years and love it.
Customer service
The Tech was on time and was very knowledgeable. Did a fantastic job and I was very satisfied with the outcome of the carpet. I definitely give Tracey a thumbs up 👍
EVERYTHING. Technician was verry pleasant to talk to and did a great job. Carpeting looks like new. I will be moving next month so please remove me from your mailing list.
Thank you.
Steven showed up on time and was very efficient and extremely polite and respectful. Carpets and couches came out nice, too!
It’s unbelievable how clean they get your carpets.
On time arrival, works to insure all desired areas are included in the cleaning.
Need 2 technicians so customers don't need to move furniture on their own. If not, it should be made clear prior to appointment that furniture movement is the customer's responsibility.
My carpet needed attention! When Michael arrived and saw the carpet, he agreed. We agreed on price and began. A tool was brought out, looked like a vacuum, and what a job it did!! I'm in a wheelchair and the wheels make black marks on carpet...gone. Lipstick, blood, entryway areas all perfectly cleaned. My carpet looks new! Michael was extraordinary! Professional, personable, hardworking, proud, and remembered her had been at my address before...a few years back. I have always used Zerorez and will certainly continue to do so.\!
Rep called to let me know he was on his way. Went through what needed to be done with me. Explained the process and made recommendations. He worked quickly and did a great job.
I've used Zerorez for my wool carpet for years. Recently my dogs left a stain that I couldn't get up on my own and I thought I should throw in the towel and replace the carpet with wood flooring. Zerorez came out and saved the day. The stain is gone.
First, let me say that Ethan was a very nice and professional young man. I would recommend him to anyone. Hopefully the rest of your techs are competent as he is.
For as old as our carpet is, it turned out fabulous. Ethan got out some stains I thought we'd never get rid of.
We will use Zerorez again and will request Ethan also.
Good customer service is hard to find these days, especially with young people. It's refreshing to see that some kids are raised right. Please acknowledge him for us.
Thank you
Name removed
Affordable good carpet cleaning services without breaking the bank.
It’s quick clean and good for my carpet and takes care of the pet issues.
Good Job
Awesome as always!!
Michael did an outstanding job! We will definitely schedule again next year. Both my Wife & I give him an 11 in a 1-10
Very ponctuel, Jason was polite respectful and worked hard to leave us a beautiful carpet! We are very happy with the results particularly the stairs. Great experience altogether
The person who did the cleaning was very professional and a pleasure to work with. Your crpet cleaning service is the best in the business. Very happy customer. I would highly recommend Zerorez.
The products are very good, service was excellent and he gave us some very good advice. We definitely appreciate him and the company.
Will was fantastic, very nice and knowledgeable. Great job!
prompt & clean.
Great staff and excellent service
Jon did an excellent job and very knowledgeable and super friendly.
My technician Carlos arrived right on time and listened to all my concerns with my carpets. He was very professional in his answers and did a beautiful job cleaning them. I will definitely use Zerorez again and have already recommended them to my friends and neighbors.
Ensure that a better job is done in cleaning up. The mopping left many marks on the tile floor.
My carpets always look brand new when you are done. Great customer service! Your techs are always knowledgeable and helpful. Scheduling is never a problem.