based on 39686 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional service!!
All good from scheduling to service. Joe was the best and provided excellent communication and customer service. We'll be back. A++++
The price quoted was much more than the actual cost. This is not good business practice, hoodwinking the customer.
clean carpet
Ricky
Everything and he was very knowledgeable
The promotions are good and the staff are respectful.
Your ability to get dirty rugs. Beautiful clean
Efficient. On time. Nice employee. Product smells good.
A real pro,a real detail worker-do not loose him.
Was quick and professional.
efficient and great job.
I am satisfied with the results, always room for improvement 👍
Always does a great job
Wonderful service! The technicians were punctual, friendly, and knowledgeable. They did an excellent job cleaning the carpets, and I would recommend them to a friend.
Our appt was for 3 rooms and stairs with pet treatment in all areas. For one guy to be able to apply the pet treatment and clean 3 rooms and 17 steps in 30 minutes, he has to move very quick. This is to quick to actually clean the carpet. Your commercials show someone going slow and passing the vacuum over the carpet at a reasonable speed to clean the carpet. What this guy did can be compared to a small airplane speed in the commercial vs a fighter jet at full throttle. It has been one week since our carpet was shampooed. Our carpet does not look any different than before it was cleaned. The carpet was wet for a few hours and the house smelled like orange for a day but I think I could have achieved the same effect by spraying the carpet with a spray bottle and peeling an orange. I don't want to blame the guy who did the work. He was sent out by himself and is probably given more job assignments than he should have in a given day so he has to rush. It just doesn't seem fair to charge $330+ for what we actually got. Slow down a little and actually do the job that is being paid for.
All staff are professional polite.
Daniel my carpet cleaner was outstanding answering all my questions regarding the carpet cleaning process. Explaining the quality of the carpeting in my house and how to better maintain it.l after the cleaning process.
I highly recommend Zerorez and of course Daniel and rare you at 10+.
MJT
The technician was very responsive and helpful.
I upgraded my service and was told it would come out great. Some areas were better than others, spots on the floor weren’t touched. The tech moved some furniture with my brother but didn’t have any blocks for the furniture to set on, so he went around the furniture instead of under it. If I would have known, I would have got my own styrofoam blocks to set the furniture on so that the whole carpet was cleaned.
Tech very responsible and knowledgeable - Wii;d do it again with the same red/
Will the technition absolutely the best would not want anyone else great job
Service was timely and efficient. He went the extra mile. I was very happy with my carpets. Thank you.
Everyone I know who has used your service, has raved about how clean their carpets looked afterwards. I would recommend to friends in the future. Excellent service, great carpet cleaning products.
Daniel did a great job and was very careful with furniture,drapes and carpets. I have been using this company for over 10 years!
excellent!!
Brian was very respectful of the property. He amazed us with his knowledge. We needed to get surface stains out and he explained the product well, didn’t over promise, made the entire transaction pleasant and a breeze!
Prompt and professional. Carpets look great!
Cleans fast and dries quick
The technician worked efficiently along with took the time to explain the proper technique to cleaning stains. In all very honest and knowledgeable. The detail taken to the cleaning needs is above reproach. I like the method of natural cleaning. More important the biggest part of the job is the Technician, He was respectful of my home and professional. That in itself warrant the job was well done.
Punctuality, very thorough and professional .
Prompt, efficient and did a great job.