based on 36804 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not cleaned very good and bad price for the results
The technicians did a good job and followed our directions.
The carpet had one pet stain area with odor. It took the tech more time to set up than it did for him to treat and extract. It did not help. The smell still lingered. As a former carpet restoration company owner, I expected more. I took care of it myself, successfully. My children own the home. I am the dog sitter and mother. They paid, I am here so I am making certain you know it was not worth the expense for them.
Area rugs look great, Cory showed up on time and was very knowledgable, he was easy to listen to as he explained the procedure..... HARD WORKER, Thank you!
My carpet was the cleanest among all services I’ve used in the past!! Andrew took his time to be thorough and he was courteous as well! I highly recommend ZeroRez!
Leave my carpets clean and sanitized and smelling fresh.
The guys did a great job. Very clean.
The carpet is clean and not soaking wet. The service people are respectful, helpful and friendly
Andrew did an excellent clean job on our carpet, especially the stairs and hall. He was efficient time wise and went over everything that he was going to do.
Excellent service!
Never fails! Either carpet or grout cleaning.
Have used them for over 15 years and excellence is always achieved.
Worth every dollar.
Cory was very courteous and did s great job
Great cleaning of floor tile bathrooms and kitchen in addition to carpet in bed and living rooms
The customer service / technician was awesome. So thorough, accommodating and pride in his work!
Very professional and explained everything, and the results were very good.
Jesse was very knowledgeable and did a great job. The carpets look great!!!
Quality workmanship, tidy, speedy and friendly technician
Did an amazing job! Our area rugs look new and our tile is so much better.
The guy shined a black light and showed me my dog pee spots. My husband bought a black light and after the cleaning all the spots are still there and I am able to see them without the light now.
Great customer service, carpets looked great.
He was courteous to us and our home. Great svc and fast.
Mike was very knowledgable about your products. The information provided was very helpful!!!
Outstanding customer service...results were amazing
Liked everything from start to finish. Major was our technician. He was very prompt and very knowledgeable. He called ahead of time and offered to come early but I stuck to my original appointment. He was very understanding. He showed up on time and finished within a reasonable time. The carpets were bad but he did a fantastic job and the carpets were beautiful. I highly recommend your company and definitely recommend Major. I’ll be calling again and I will be requesting Major. Thank you for a job well done. And thank you for being so courteous while you were here.
Used your service twice, both reps were nice, professional and did a great job
Solid!
Didn’t seem like he spent enough time doing the job. The edges on the rug were still dirty. I’ve had other cleaning companies come and there was no trace of there the furniture was and had perfect lines from the machine. There was a spot missed in sons room after the carpet dried.
Everything ! Thank you !
The service man was very courteous and professional. He did everything I was told on the phone and what he told me. He did a great job.
Tech was very knowledgeable
Move more things to clean underneath!