based on 35709 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was clean quickly. The guy who cleaned our carpet was very nice and very efficient in his work.
I have had zero rez in numerous times. They were incredibly quick. And after they left marks on carpet came back up. Not this time! The technician was very professional and took double the time of my last cleaning. I was very impressed with him and the job he did A great employee and an asset as the representative of Zero Rez.
I am so pleased about my carpets getting cleaned.I was LONG OVER DUE to get them done. It was the 1st time I have used your company. The employees were on time & called me prior to arriving to let me know they were on their way over. I appreciated that as they valued my time. They were super nice & very professional.They took care to be careful with my furniture & our safety. They want did not want us to slip & fall going from the wet carpet onto the adjacent tile. They provided the safety booties for us. My carpets came out beautiful. I will need more carpets cleaned and I will definitely use Zero Rez again. I am a very satisfied & happy customer.
The carpets looks so good.
Fast & efficient. Our carpets look beautiful!
Thanks Zerorez!
No harsh chemicals, easy to schedule and quality service.
I appreciated the service for our carpet cleaning. We haven’t had our carpets cleaned in years. After the cleaning service my carpets look amazing. Hi was surprised how clean they would turn out. I definitely recommend their services to anyone.
great product this is my third time having Zerorez clean my rooms
Preparedness, knowledge and professionalism.
Above and beyond customer service
Overall seems like other carpet cleaning services are superior in performance
The best carpet cleaning
Professional and workers do a great job of cleaning the carpet.
Ethan did a great job on our carpets. He is an asset to your business.
Very good job, thorough and courteous.
I requested a certain technician but someone else arrived
There was water leaking out of the machine which was just lying on the floor. When I went outside to tell him he was on the phone and told me he had to speak to dispatch. I was worried it was running along the grout into the wood. He wiped it up and said there was no problem. You could also see the cleaning stuff marks on the floor where it wasn’t wiped off properly.
I have used and recommended your company but I won’t be using you in the future
Team was great. Will use this company again.
Professional, on time and thorough. It was a quick and easy process! My floors look brand new!
Gets my carpets clean after cats get sick! Polite, professional service technicians who show up within the window given.
Very orofessional
The first time I used you, the carpet came out great. It was the tech that I ended up not happy with. I am not going to give his name because I hear is is still with the company. This time I give the tech a 10 Major came in and didn’t waste anytime. Friendly, he did a great job. I hope he stays with the company, because I will request him the next time. He is a definite 10.
Ease of making an appointment. Somewhat quick drying. Techs are usually quick and very respectful.
My carpets have never been so clean!
We have used several carpet cleaning companies over the years and most have been prety good but we have been extremely pleased with Zerorez and will continue to use them going forward. They do an excellent job of getting our carpets clean, especially any pet stains we may have and each of the men who have come to our house have been very professional and helpful..
He was very fast and professional. He was polite. He did a great job.
Came out quickly and cleaned vents and tile floor. Did a great job.
Good work.
I was quoted a lot less than the actual cost. I was so surprised that the spot treatment cost more than the price quoted. It cost me over 200 to clean 2 rooms and a closet. I won't be using your services. For several years I used you in every house when I managed for my property management business. I never had that problem. You need to tell the customer what spot treatments and pet treatments cost before you come out. Debbie Last name removed
If the office people knew more about the process your tech could have saved a trip out to my house. I needed a badly soiled carpet (soiled with human feces and urine), however your tech could not clean the worst spot in the room. He said he could clean around the spot, but not the worst part. I had told the office person that I texted with that the carpet was badly soiled with human feces and urine and was told they clean with bio treatment so it should be good. I was disappointed but went ahead and had him clean living room and hall......I hope I didn't waste my $180........
Ricky was very personable and professional at explaining the method of carpet cleaning and offering options for cleaning my specific needs. He was thorough in providing the service.