based on 39965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zack was efficient, courteous and we highly recommend his service. Carpets were excellent after he finished
I scheduled the appointment at 10:00 a.m. and was given a 3 hour window - 10 am- 1 pm. They called and said the technician was ahead of schedule and would it be okay to come at 9:30, which was great. The technician (sorry, I'm terrible at remembering names) was very courteous, polite and professional and did a great job. I highly recommend!
We are satisfied with your job. Thank you.
Thoroughness
Good products and friendly service. On time and professional!
Experienced and pleasant technician and on time service
I think the service guy did a grat job but,I think it could of came out a little better with a little more elbow power
Prompt, friendly tech who respected the property.
Very professional and dependable. Was very satisfied with the job done.
The service representative was very friendly and informative. I like that they didn’t put too much water on the carpet while cleaning and the end results is very pleasing and the carpet even though it’s 20 years old looks amazing. I will be using zero Rez in about six months to keep the carpet looking Like new. I would definitely recommend zero Rez to anyone that would like a beautifully cleaned carpet.
I had listed stairs on the original order , but it wasn’t on the employees list and the up charge was much more than I expected. I should have received an accurate estimate before the technician came. There was a dark streak left. The technician was congenial and did a great job of removing dark areas of use.
the technician was very conscientious
Very polite and professional service techs. Timely service and the finish product speaks for itself.
He did a beautiful job.
polite, efficient staff.
reasonably priced
Very friendly and helpful.
I love the thorough job they do
Wil was knowledgable, professional and helpful.
Great service and finished product. Rep was very professional.
Technician did an excellent job
Great service rugs look great.
Very nice young man done excellent job
Josh did a wonderful job on my carpeting. then he cleaned 2 Recliners that now look very good. Josh listens to all that you want to tell him about what you will expect.
I think I would like to inquire about having my hardwood areas cleaned, he told me you do the wood flooring.
Thanks for the great Job.
Your Service Man plus Clean Carpety🤗
I was excited to try out this company but, ultimately was not satisfied with the experience. Technician was very friendly however, I was very disappointed that the entire carpeted areas were not cleaned. We had furniture that we would have moved had we known that the technician would not. Also, areas under the beds where there was ample room to put a vacuum or cleaning device were not cleaned. Lastly, we didn’t have our coupon honored at the time of service and was told we could not have it honored due to the fact the services were completed. I requested a refund due to the experience as was told that I could not get a refund until a service member came back out to perform a redo of the cleaning. This is not the experience I was hoping for as a first time Zero Res customer and will probably choose other carpet cleaners moving forward.
I have used you twice and both times the operators were very friendly and professional.
💚🐈⬛
The carpet technician showed up on time and got right to work! He took extra time to get some tough stains out and my carpets came out so clean!!! I’m so happy and will definitely use Zero Rez again! Thanks!
I think your pricing is competitive and reasonable.

Real good clean carpets.