based on 39965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professionalism
Professional and friendly service!
Incredible service from my cleaner.
Prompt and thorough! Thank you!
Your carpet cleaning. Everything looks brand new
Everything was great. Carpet is super clean and the service was outstanding.
Arrived on time as scheduled and did excellent carpet cleaning in two rooms and an area rugs.
The technician was respectful and efficient.
Every thing is good.
Angel was great! I appreciated him communicating prior to his arrival, explaining the services Zerorez offered, and the quality work he provided! I would definitely recommend Zerorez to others and specifically ask for Angel again in the future.
Great techs and very knowledgeable!
Just great service
the service man exalt and knowable on time and clean
I had them clean the entire upstairs carpet which they did a beautiful job. I have since sent two large area rugs to be cleaned. Braiden the representative sent out was very honest and explained the different processes there are for the area rugs involving pet odors, and pee pee. The prices were awesome in the customer service is wonderful.
I would highly recommend this company to anyone wanting their rugs, cleaned with honest input.
my stains are bigger than they were. They spread out. Better stain removal.
Service was fine enough, but I hate false advertisement. They don't actually give you the glittering light pass even though they're advertising it
Service was fast and efficient and showed up exactly when they were supposed to.
You deliver exactly what you promise 💯
Jay was on time (actually early), texted 15 minutes before his arrival to have the courtesy to say he was on his way, and carefully went over everything with me before starting to clean the carpets. Jay did his usual fantastic job, and had thoroughly cleaned the carpets in all three rooms in less than 30 minutes. Jay was very professional and polite, had me inspect his work before settling the bill, and left no mess when he cleaned up. We will continues to use Zerorez and recommend them to anyone who asks. Great job Jay and Zerorez!
Friendly rep. made all the difference. Full stop.
Justice did a wonderful job on our carpet. Always get great service from your company
The service was excellent but the price was so high
The technician was very cautious when bringing tools upstairs , it was fast and came out really great .
It's always a pleasure to work with Reggie Turner. He's on the ball when it comes to semi-annual carpet cleaning for one of our tenants. Reggie sees to it that the work is scheduled and performed professionally.
Fabulous results, affordable prices and Will’s excellent service and knowledge
The Tech. was on time, polite, knowledgeable, and did aa great job. Zerorez is my only carpet cleaner.
Great product and knowledgeable, personable personnel
This is the first time that I have experienced a "bait and switch" from your company. I was quoted $139 on a special and wound up paying $208. I did have him spray a protector and I realize that was not in the quote I received. The man who cleaned the carpet came in pushing more additions to the job and I really felt pressured and uncomfortable.
I have been a Zerorez customer for years and never experienced this pressure before. I will think twice before I schedule your company again.
First name removed A Last name removed
Very professional and my carpets look beautiful
Travis was very good and helpful with cleaning two of my rugs. Definitely be using this company again. They got me in for a free quote and cleaned the rugs same day. Great service!
Twice as much as advertised
Friendly professional services. Technician goes above and beyond each time.