35834 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Making the appointment was easy. The technician came when he said he would. Did a fast and thorough job. I will definitely use Zerorez again.
The two guys who came to my home were very professional. Everything was very quick and easy!
Will and team were great
Fast,friendly and efficient.
Always do a great job
Prompt and quality service!
Effective and expedient.Derrick was gracious and exceptionally competent.
I had a bad experience with this company years ago, but after watching an ad on TV I decided to try them again. The technician was wonderful, professional and caring, so a big plus to him. The cleaning process he recommended was costly, certainly not his fault. My carpets do look very nice, better than expected, but it was a big ouch from my budget. I think that super cleaning could be less expensive.
First and foremost, your employees are often the reason for both the good rating and repeat business. Will and Danny were professional and friendly from greeting at the door through describing the options (and usefulness) of the various services available with the carpet cleaning.
Additionally, the job was completed in a thorough and efficient manner. The entryways and other surfaces that were made damp through the process of cleaning were dried before Will and Danny began to close out the work and service provided.
Thank you, Zerorez, for a good product and employees that remain loyal to you.
Everything was good the tech was on time and did a great job I was completely satisfied
Prompt service good work!
Very perffesional
Friendly, quick, easy to make an appt, job well done.
This cleaning service is excellent. My carpets look like new. Our technician, Derek, was pleasant and knowledgeable about carpet preservation. I highly recommend using this service.
I will use this company again.
The guys were on time and were friendly and did a wonderful job.
Friendly, professional, knowledgeable. Explained the process and cost, which was reasonable.
Liked the cat, the cat liked him. Carpets look great.
Excellent service, quality results.
The gentleman that did my rugs was very polite and friendly. He did a great job, and will definitely recommend Zero to everyone I know.
Your personnel did a great job!!
anothing to add
Punctual
Clean Carpet
Friendly service
Competitive price
Great service and super job.
Technician was courteous, did not try to up-sale the products but did take measurements for possible tile cleaning at a future date. We have used Zerorez back in MN years ago also so are returning customers and would recommend. We did one bedroom, closet, walkway, and stairway, feel the price was reasonable.
Great company. Great service. Will always do everything they can to ensure your satisfaction. Worth every penny!
Always on time and the service you provide is good. Every technician is professional and friendly. Thank you
Carpet came out amazing. Even the spots I knew was permanent, became so much lighter. Technician was perfect, polite and got straight to work.
Good job
Bio Level 1 IU s good for reducing dog smells
I had numerous spots where an ill older cat had messed on my Berber carpet. Angel did a great job getting them all out! Thanks, Angel!
Cost was significantly more than the original quote. I had the same service done to the home last year for a fourth of the cost (rugs, 1 room of carpet, kitchen tiles, bathroom tiles, stairs).