based on 40277 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast clean and efficient
He was wonderful. He spent extra time to make sure everything was perfect. I can highly recommend him and your company.
Price, service and scheduling ability
i had an exceptional experience with Zerorez. The prices were very reasonable. Thery worked with my schedule and, Bradley was efficient and helpful. I can't say enough good about them!
Very good job
The crew I had out on Wed/Jan 14 was wonderful. personable and helpful. My carpet is old and has light and dark stains. they made the carpet look great! I didn't know it could look this good.
I like the " no surprises" I get with Zerorez. This is the second time using them and I always know what the bill is ahead of time. The quick drying time & the lack of artificial scents from soaps or chemicals is wonderful! My cleaner, Zach, was great! He did a quick but thorough job!!
Deep clean smell great and dries fast.
Carpets look great!
Easy to schedule, always on time and you do great work. I love there's no chemical products that are used.
Booked when needed, on time, and good service.
On time service and very pleased with the way my tile comes out every time.
Arrived on time and completed work efficiently.
ZeroEZ was my chosen company for cleaning our carpets because they use non toxic products. With four pets in the house I want them to be healthy and safe.
Excellent results and customer service.
Unlike when you were on tv, the technician is in too much of a hurry, leaving a lot of water on the carpet. Still, great service.
Thank you Vic
Daniel was very professional both him and his partner made things quick and easy i will always recommend Zerorez to my family and friends
The young man who did my carpet was excellent!!! Took his time and the carpet looks amazing!! I’m very pleased with Zerorez!!!!
Person doing his job. The courtesy, knowledge . THANK-YOU
Great job, thank you!
After cleaning my carpets I loved the clean smell
Thank you!
We thought the price was a bit high
Great customer service and did an exceptional job cleaning carpets and air ducts!! Major is the BEST!
Some of the upstairs room were extremely wet after the service but one of the rooms was completely dry ( we think he forgot to do it). He was done much quicker than the last time we had it done and our high traffic areas were still visible when he was done.
Excellent service, and Mekal was amazing and efficient in completing tasks. Also, he was extremely kind and explained everything very well to me to understand the process and all the options they had to offer. Gave his professional suggestions on what my rugs needed.
Service is the best!
Travis was great!
You need to improve clarity on pricing. I paid $33 per room for two rooms totaling $66. The tech told me that for $8 more I could get the walk-in closet done which sounded reasonable because the closet's area was a small fraction of the room itself. However, I was charged $30 for the closet, not $8. By the time I inspected the bill and found the mistake, the tech (Travis Sibley) had left. Zerorez owes me $22.
The gentlemen that came to service my home was courteous and professional, he examined the floors and gave me what I felt was honest advice about what my options were. He then worked hard for hours to clean a large area of carpet and tile. I will return to Zerorez in the future for my cleaning needs.