based on 39965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Will does a great job
We ask for him and are not disapointed.
I own 5 little dogs that made a mess out of my carpet. My carpet was in a state that I was afraid I would have to replace it. After 4 hours, Justice was able to remove all the stains and bring the nap in the carpet back to its original state. I believe one more service will have the carpet (and padding) to a near new state at a reasonable price. Thank you Justice and ZeroEz for helping me solve a very stressful situation!
The service member always arrives when promised, works with me on where to clean my area rugs (I have wood floors), and does a fantastic job on my embedded cat-fur. And the cost is totally reasonable for the job done! This year, Daniel did my rugs. Next year I'm going to specifically request him.
Done with ease. Dried fast. Great job!
Excellent service.
The carpets look great after being cleaned by Zerorez. They are very professional and are polite. The carpet dries fast. The young man who cleaned the carpet was fast and very nice.
Tracy did excellent job, as always.
Both are great
Quick easy affordable and excellent
Fast, efficient and effective, with great value
Zerorez was great, from Reggie who is the account manager to Jose who is the service tech. Best of all the carpets look great. Thank you everyone from zerorez.
Rick was professional and really fast. He did a great job! Carpets are clean and soft. A++
I’m happy with ny carpet
Good service
On time. I appreciate being able to show up next
day on a time sensitive situation for me. Your tech was great and got carpets that should of been replaced to look like new again. Thank you.
I like the. people that work there and they always answer the phone and provide quick service
Wonderful customer service. Carpets and tile very clean. Tracey was great
Matt C. was very cordial, professional and thorough in cleaning our carpets in multiple rooms. We appreciate his hard work and attention to detail.
Your Technition was outstanding. The carpets and tile look great. I love how fast the carpet drys compared to other companies.
Tile and carpet look great. Daniel was the best! Fast response, reasonable price, great work.
13 year old carpets look like new! Representative explained everything and associated cost.
Perfect!!
Looks so nice.
Prompt service, professional tech, understanding of problem areas, and reasonable cost of service.
All your technicians are polite, timely, professional. They do excellent work!
Friendly
Excellent Service and Owen was very polite and explained everything thoroughly. I did post a review on Google already. We will always use Zerorez.
Everything
Your employee was quick and proffesional in doing his job.
There are places on the stairs that dont look clean I have one room that doesnt look clean and they only had to do half the room. They did a good job on the traffic area by the kitchen. I can still see dirt in several areas that I know can come clean. The job just felt rushed. There was also a promotional offer for a pass to the Glittering lights I never received. I did sign up for on the website when I booked my appointment.