based on 40953 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet guy is always very pleasant and answers questions and offers advice if asked. The carpet always looks so new when they finish and i LOVE that the products are oderless. I love zerorez and once i used you i never used anyone else. Your product and employees are really great. My son recommended your service and i never used any other.
Fast, efficient, and reasonably priced. Thank you so much!
The service person was professional and did a good job.
They did a great job on my tile floors. They look brand new. They also provided me with the information on how to keep them nice and clean.
your service tech. was awesome
Friendly customer service. They took time to explain the proses and all the options.
I love that there were no harsh or smelly chemicals used to actually clean my tile and carpets. The service was fast and I saw a difference immediately. The quick dry time was also a bonus! Thank you!
They are nice, they tell us exactly what they need to use. The products they use don't have a strong odor, and they leave everything clean—they really leave the place spotless.
Our service tech William was great. He was professional, knew his business and when evening as conllete it looked amazing!
The technician took care of cleaning the couch in a timely manner. I'm pleased with the outcome for a couch that is almost 50 years old.
I love the clean that happens and does not leave any residue. Thank you for many years of service!
Always on time and respectful
Of our homes
My carpets are clean again and look GREAT! Will (Wilbur) is an excellent technician and a good guy! He walked me through the various cleaning options, explained the pricing, got right to work, and the 22-year-old carpets in two of my bedrooms look and feel like they were installed last week! Thanks Wilbur and thanks Zerorez. I will definitely use your services in the future!!
Very disappointed with the actual performance of the vent cleaning. I took before and after photos which I already provided and there’s no difference. I took off the diffusers and still had to put tt back on when it done. Finally, there was complete mess in the house that my wife and I are cleaning up now. The cost of &400 for this and I think the guy was here an hour at most is absolutely ridiculous. I am going to dispute the charge with my credit card company. It’s a pity because we have used ZEROREZ a lot in the past for carpet cleaning but I’m afraid we will not anymore.
Great technician, Jay, who did the details and made my house look knew!! Very efficient
Perfect service.
Fast service
Easy to contact and make an appointment. Good cleaning of rug and carpets.
I have used your company for several years and ALWAYS had a good job done! Your employees are well trained.......ALWAYS on time and pleasant individuals!
Very efficient technitions and leave home very clean after service.
Exceptional service
Excellent service. Tech was efficient and did a thorough job of cleaning the carpets quickly. Very pleased!
Major did a excellent job in cleaning our carpets and will highly recommend the company! Thank you
Great job on cleaning my carpets and very polite cleaner. Well done! Thank you
Very good service. Technician excellent work and customer relation
Very easy to schedule, love the email and reminders; people very friendly!
Bradley was AMAZING-best tile and carpet cleaning I have had-would book for all the tile if I could be sure Bradley was the technician doing the job!
BettyAnn Field
You get my carpets looking brand new.
Very happy with outcome.
Pricing and the cleaning service. Efficiency and quality. Customer service
I am not one to complain about any service, ever, but it seemed like the tech was not really interested in doing a thorough job. He completely missed a huge stain which was so accessible under my desk that there is no way anyone could miss it. I cleaned it myself today. Also our carpet still smells like dog urine in the area that he used a special “enzyme” to clean the one place that our dog had an accident. It actually smells worse now which I am hoping is a result of it having been wet and it activated the smell. It is fully dry now, of course, but it still really smells. Maybe it was activated by the cleaning. We have also cleaned that again ourselves but it’s super disappointing. Sorry. Don’t like to complain. I know that it’s a difficult environment out there rn and that is the last thing that anybody needs in business. Would never make it public so don’t worry. Wouldn’t use again though. No way.
Very fast and efficient