based on 39981 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was fast and it did a great job of cleaning my rugs.
Representative was on time, friendly, neat, customer service oriented.
your service man was so polite and knowledgable and treated my home as his own.
How Brett was so helpful in explaining the service and he was such a joy to have him in our house. God bless him.
My technician, Ray, was terrific! He was knowledgeable, respectful and extremely personal.
MY carpet looks and smells like new ( I love it again )Roy could not have nicer
Very efficient and professional. The products used are not harmful to health.
Estimate given over the phone was much lower than the actual cost!!!!!!
the professionalism of your technition. Andre's service was great. the equipment looked new. very satisfied.
thank you
Prompt Professional, and courtesy service. The (Bob) technician knew what he was doing. I understand that I might not qualified for the 3 rooms @ $99.00 per Scott Gentry @ KJUL Radio but feel that there should have been some type of discount affored me. The fuel fee was a total shock to me. Perhaps, that should have been acknowledged then waived as a loyal KJUL listener. Otherwise Great Job! I asked Bob to have your business card sent to me for personal and business (Insurance Adjuster) use. Thank you, Artie Last name removed
Brett was very courteous, on time and performed the work professionally. We are extremely happy with how clean the carpet was when finished. Neither myself nor my husband thought the carpet would ever be cleaned to the degree it was. We had a floor mate by the computer for an office chair to sit on. The carpet under the mate was the original color and had not been soiled over the years. Now you cannot tell where the mate was in comparison with the surrounding carpet. Fantastic job! We would strongly recommend this company.
the results of the carpet cleaning was better than rug doctor and stanley steamer which I used previously.
the technician was courteous.
i don't know how it works but it is the most amazing carpet shampoo process i have ever found- just love it
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I can't think of anything.
The quality of the products you use and how they make the carpet feel after it has dried. The technical knowledge and curtosy of the representative you send to the homes.
Friendly technician. Seemed knowledgeable about what to do, not do with regard to carpet cleaning and maintenance. Finished work was great.
the carpet is clean for the first time
Everything! The cleaning process, no soap residue, the way the carpet looked when they were done, the professionalism of the guy who came out and the knowledge of carpets and what works best for them, just to name a few.
My carpets never looked so good! Jan the tech, did a great job. He was on time, courteous,and very knowledgeable. Thanks for a job well done. I will recommend Zerorez to my friends and family and use your services again.
Roy was a very hard worker and put his hart into the job. Thanks Roy! Perhaps as an additional Item you could offer a disinfectant and or a deodorizer I know it would not be zerorez but it would be an option. My really stinky carpet still stinks in spots but, thats the way it is. Not your fault.
Good job, pleasant and polite representative.
NEAT, CLEAN PLEASANT YOUNG MAN TO DO THE JOB. VERY GOOD JOB.
The technician (Roy), and the look and feel of the carpet after it's been cleaned.
VERY CLEAN w/o the detergents, professional, respectful personnel.
the rep who gave me my service, did excellent service and was very respectful and observevant
No chemicals
Green and no residue
Professional office and field personnel. Commitment to customer service. Excellent results every time.
Good result. Jan didn't try to sell me anything I didn't need--what usually happens when you call for a "special" and end up needing, or getting pressured to spend much more.
Our carpets really do look light years better.